Crash Champions #0712 Concord VDM
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work, very timely, finished when promised, great customer service, above and beyond
My Experience - 5.0/5.0 -
Great job !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service, great body and paint! The only place I bring my car for body and paint issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks for the professional service !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all did an excellent job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely satisfied.
Customer Service - 5.0/5.0 -
Crash Champions did a wonderful job. We are very satisfied.
My Experience - 5.0/5.0 -
The job was done extremely well and the service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I previously responded to your survey with a 10 in all categories. I won’t continue to fill out more surveys.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0 -
Repairs not completed! $450.00 to reset anti-crash radar
Likely to Recommend - 5.0/5.0 -
Best repair shop I’ve come in contact with.
Repair Quality - 5.0/5.0 -
Great job! Looks just like new.
Customer Service - 5.0/5.0 -
Great customer service and support! I never had a problem with anything. Everything went smoothly and they always gave me a ride when I needed it.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone was so professional and friendly. From the Administrative staff, estimator and repair staff. I was quite pleased with the whole process.
Likely to Recommend - 5.0/5.0 -
I already have recommended to two friends.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The whole process went smoother that I would have thought. CSAA and Champions was very professional, expedient and competent. Now I hope I get my deductible back from the other person's insurance who was at fault. Getting my deductible back sooner than latter will make it all the best experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good customer service. Job well done. Surpass my expectations
Repair Quality - 5.0/5.0 -
My car looks like new
Customer Service - 5.0/5.0 -
Prompt service and very approachable. My car looks new
My Experience - 5.0/5.0 -
Good repairs and completed quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
very kind & knowledgeable, all while multi-tasking most certainly - Repair was completed fast - Took care of rental return
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly staff