Crash Champions #0712 Concord VDM
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The car looks and feels like a brand new car. The work is very professional and the shop keeps updating me on the progress at appropriate intervals during the repair work
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Job done professionally. Provide with periodic updates on progress. Provide a list of items being fixed and their costs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very informative and thorough
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great job, great service and great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
James and his team was very attentive and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service. They stayed in touch throughout the entire process,, unlike my safeco claims adjuster…
My Experience - 5.0/5.0 -
Thanks for a quick turnaround. You guys did a great job. Very happy with your work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the speedy turnaround and a great job. I’m very happy with your service/company.
Customer Service - 4.5/5.0 -
Very happy with the customer service.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was very process oriented. From the quote, to scheduling repair, to keeping me informed about repair time table and rental car to final pick up. It was a small job, $2,000, however, I have to think all repairs are handled just as professionally. Thank you.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Some scratches on the interior but not big deal still great work and appreciate them for making my car look good again
Customer Service - 5.0/5.0 -
Customer service A+
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great people great job performance
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
The parts replaced don't line up. I took my vehicle back in, showed the technician what was wrong. He agreed and said he'd contact my insurance and get back to me later that day. Well been waiting 2 days now to hear back.,. I contacted my insurance and they're also waiting to hear from the technician.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Slow but good. Automatic texts useless
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good job, slow, text messages useless