Crash Champions #0712 Concord VDM
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Not enough communication
My Experience - 5.0/5.0 -
Continue the good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Crash champion was great. But I never heard from Stephanie about the case and if they found the other driver negligent. Hard to get a hold of Stephanie on the phone
Likely to Recommend - 5.0/5.0 -
I’ve already told everyone how happy I was.
Repair Quality - 5.0/5.0 -
Beautiful job!
Customer Service - 5.0/5.0 -
Great experience given the circumstances of my visit. Everyone was helpful and professional. Special thanks to Josh! It feels great to enjoy my car once again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0 -
There is a big pit where it was painted and cleared coated.Staff said that was normal. Clean room painting should have that especially since this was a small area that was painted.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Duane has been super helpful the entire time with my vehicle. He’s a strait shooter who tells it how it is and gets the work done quickly, thoroughly and seamlessly. Every single time I was there he remembered my car, my situation and me. Thank you so much. I’ll definitely recommend this location to anyone who asks for a great auto body repair shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Duane was so incredibly helpful, knowledgeable and professional. And the work on our car is fantastic! I’ll recommend Crash Champions to many people!
My Experience - 5.0/5.0 -
The staff were very nice. I appreciated the shuttle. Friendly and professional service from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Good work, fast on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated quick attention to an area of concern I had. I was kept informed of progress on the repairs. Car was returned clean which was nice
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Solo k tienen k tener alguien k le de raise Ala gente de regreso
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Great job and excellent Customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dwayne wa ms awesome explained the process and progress from beginning to end. Answered all my questions and concerns . Took timE to listen
Customer Service - 4.5/5.0 -
Before I left had to tell front desk make sure they call my number but I had to call and advised rep to make sure they contact me / text me but tech continued to text my husbands contact info . Dwayne would leave message in my husbands phone ( he probably use number in sheet coz it was not updated to contact My number has I instructed front desk and husband would In turn have to turn around and forward message to me Later in the day ( he works out in the field can only call during breaks ) anyway , other rhen that was ok,coz Dwayne was awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job repairing the damage to the front right panel along with a previous opportunity that was discovered during dismantling
Customer Service - 5.0/5.0 -
Excellent. Kept me informed on the progress and pricing throughout the repair.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Crash Champion (formerly Mike's auto body) is one of the best insurance related autobody in entire Contra Costa county!!!
Repair Quality - 5.0/5.0 -
very satisfied
Customer Service - 5.0/5.0 -
excellent work!!