Crash Champions #0712 Concord VDM
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did a great job with everything
My Experience - 5.0/5.0 -
The repair looks perfect. I can’t tell that there was ever any damage. Great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for cleaning inside and outside of my vehicle! Timely updates from adjuster
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
The muffler doesn’t look like the original and the bumper has a part the hangs still at the very bottom.
Likely to Recommend - 5.0/5.0 -
Without a doubt!!! Friendly folks-including my estimator who was AWESOME. I was in very good hands-no need to worry about change of ownership-quality all the way! Big thanks to Tamra! She made my day!
Repair Quality - 5.0/5.0 -
FABULOUS!!! I was worried as I know Mike Rose personally and wondered if the same standards of quality would be the same-THEY WERE! I will not hesitate to recoomend Crash Champions to EVERYONE...In fact, a week after my car was returned, I broke the inside door handle off-I immediately went to Crash Champions and I told them I MISSED them LOL. I hope to never have to use them professionally again but if I do it is THE ONLY PLACE I WILL GO. THANK YOU ALL!! :)
Customer Service - 5.0/5.0 -
Tamra and the front office is AMAZING! Very quick to answer any questions and make you feel you were a valued customer.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend.
Repair Quality - 5.0/5.0 -
This is my third experience with Crash Champions, formerly Mike’s Auto Body. My results have been consistently top notch. I wholeheartedly recommend them to anyone.
Customer Service - 5.0/5.0 -
Same as before.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Outstanding
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Joshua was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done
Customer Service - 5.0/5.0 -
Helpful responsive pleasant
Returned Clean
Likely to Recommend - 0.5/5.0 -
Poor customer relations
Repair Quality - 0.5/5.0 -
Vehicle was in shop for over45 days.!! i asked if all parts were in prior to bringing my vehicle in and I was assured they were all in. Not true.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Super service! From Reception , service advisor, to Guillermo who shuttled me to Enterprise, to the technicians who worked on the car and the detailer who washed my car! It was a super clean job! The staff are all efficient, polite and knowledgeable! Great job done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I dealt with was very professional, friendly and helpful. Considering that the location was going through a major changeover I felt everyone was doing their best and still maintaining great customer service.