Crash Champions #0717 Pittsburg

4.8 (1,445reviews)
97%
3001 North Park Boulevard,  Pittsburg,  CA  94565

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,445)

Likely to Recommend

yes very likely

Repair Quality

completely satisfied with the the repairs.

Customer Service

My car has been repaired excellently I could not tell it was damaged.

My Experience

Theresa was very helpful and was attentive to what was needed to repair my car. it was a job well done, and I am satisfied with the results.

My Experience

Great customer service, step by step was super clear and friendly staff

Likely to Recommend

Repair Quality

Above expectations

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Professional, quick service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So far, so good.

Customer Service

Excellent service all around, from start to finish.

Likely to Recommend

just the concern over having to sign an agreement that wasn't relevant to being an insurance customer as I indicated in the first response

Repair Quality

again rarely give 10s but also too soon to tell if I am satisfied with the quality of repairs completed

Customer Service

Everything was basically ok but I don't believe it was appropriate to sign an agreement which was not relevant to me because AAA Insurance was handling the claim. The agreement was oriented more towards a customer that was not handled by insurance. Even though I was assured by Crash Champions I would be held responsible for assembly and disassembly to estimate full work done, it was still an agreement that I was required to sign to start work and I believe I remember something about being able to authorize performing the work verbally was mentioned in the agreement which would mean that I wouldn't have to sign this agreement anyway. An alternative would be to just have a form to sign that authorized performing the work but not the other irrelevant terms of the agreement.

My Experience

Fabulous job done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very, very satisfied with the work that crash did to my Mercedes-Benz. I was in all with the appearance, satisfied with the cover and how bright it looked. This was my second time having worked done with crash and I will be back and I do tell people about crash because I wasn’t aware of them 2 1/2 years ago as well thank you crash I will be back and or I will send someone else thank you BROWN

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes lm recomment family and frends

Repair Quality

Customer Service

Great job

Likely to Recommend

Repair Quality

Customer Service

The auto was quick and efficient

My Experience

Great job well done well above expectations and very very fast service. The customer service was excellent

Likely to Recommend

Repair Quality

Customer Service

Customer service was great top notch, had someone who spoke Spanish and treated me with warmth and kindness. Definitely will return in the future if needed

My Experience

The front desk gal was always great, and Theresa was amazing. They’re super kind, know their stuff, and always kept me updated. The collaboration with Enterprise made the rental pick-up and drop-off a total breeze. Such a nice bonus and definitely appreciated. Everything was quick and easy from start to finish. Thank you!

My Experience

Thank you to everyone that was involved with the repair of my car. As soon as I dropped off my car, the process was fast and easy. Truly appreciate each and everyone of you :)

Likely to Recommend

Repair Quality

Customer Service