Crash Champions #0717 Pittsburg

4.8 (1,444reviews)
97%
3001 North Park Boulevard,  Pittsburg,  CA  94565

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,444)

Likely to Recommend

Repair Quality

Phenomenal experience!

Customer Service

Phenomenal customer service from my rep!

Returned Clean

Likely to Recommend

Heck no

Repair Quality

I was promised one day told while my car was being worked on they damaged the tint and had to fix it so that delayed it another day , I still think there’s a slight indent in it, my 1000 I paid definitely wasn’t worth it. Not sure I will go back to this place again for service.

Customer Service

They weren’t even gonna take my cash!

Returned Clean

Likely to Recommend

I feel pressured to respond to this survey as I haven't even had a chance to put the top down. Can't very well give an accurate response when the repair hasn't been fully tested. I'm just grateful that I have a lifetime warranty on the repair through my insurance company. I will probably go to another auto body repair shop because the best thing about Crash Champions was the customer service representative, Susan Crespo. But she didn't do the repair and the repair is what needed to be done.

Repair Quality

The convertible top makes flapping noise when driving on freeway, like it isn't securely attached in some places. Also the headliner is loose in places inside the car.

Customer Service

The representative, Susan Crespo, was courteous and knowledgeable on the majority of the issue. However, I'm not sure if she ordered the exact replacement for the convertible top as she ordered the standard for the vehicle. She didn't really inspect the material quality so the new top material isn't as sturdy as what was on there before.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service