Crash Champions #0726 Burke North
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Vietnamese
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Everything went real smooth and my car was ready early.
Likely to Recommend - 5.0/5.0 -
It seems like a great repair shop.
Repair Quality - 4.5/5.0 -
My car was finished before I expected it,so that was a good thing.
Customer Service - 5.0/5.0 -
Everyone was friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very Professional and tentative to my questions and needs. The work was top of the line !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Quality Service
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
The entire situation caused me a lot of unnecessary stress and made me feel like I was being pressured to pay for something that I didn't believe was my responsibility. And on top of that the work that was done was disappointing sadly I would not recommend this shop.
Repair Quality - 0.5/5.0 -
The quality of the repairs was disappointing. My bumper was misaligned, and there was paint on areas that should not have been painted.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
My car door doesn’t lock.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I want to give a special thank you to the team in the back at Crash Champions. They were professional, knowledgeable, and took the time to explain everything whenever I had questions. I really appreciated how they kept me informed about the repairs and made sure I understood the process. Their communication, attention to detail, and quality of work made a stressful situation much easier. And another special thank you to Brenda for her kindness, patience, and excellent communication. She went above and beyond to make sure I had the information I needed, and I truly appreciated her support. Thank you all for taking such great care of my vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I don't know why so many parts involved in the repair when only the passenger right rear and right rear wheel were damaged
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks you very much for all you do for my car, I am very appreciate about it….
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
How many times will I need to fill in your survey? I submitted my same answers a week ago
Customer Service - 2.5/5.0 -
You hardly ever answer your phones and you never return calls. I had to keep redialing to finally get someone to answer.
Returned Clean
My Experience - 0.0/5.0 -
My car see some new error like Check Active Air filter system and you didn’t do the diagnose so I can see some error message on my screen
Likely to Recommend - 2.0/5.0 -
If someone drive EV I will recommend never work with you’re company
Repair Quality - 0.5/5.0 -
I am totally dissatisfied with ur uncompleted work, now I have to spent my own time and check to fixed it.