Crash Champions #0726 Burke North
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Vietnamese
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Thanks you very much for all you do for my car, I am very appreciate about it….
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
How many times will I need to fill in your survey? I submitted my same answers a week ago
Customer Service - 2.5/5.0 -
You hardly ever answer your phones and you never return calls. I had to keep redialing to finally get someone to answer.
Returned Clean
My Experience - 0.0/5.0 -
My car see some new error like Check Active Air filter system and you didn’t do the diagnose so I can see some error message on my screen
Likely to Recommend - 2.0/5.0 -
If someone drive EV I will recommend never work with you’re company
Repair Quality - 0.5/5.0 -
I am totally dissatisfied with ur uncompleted work, now I have to spent my own time and check to fixed it.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Greatly appreciated
My Experience - 5.0/5.0 -
Great communication of status of my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job well done, great communications
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Poor communication. Overall experience is not so good as we used this pace for previous repair when it was know as Pam America because they are close to our location. Always delay on committed accomplish date of repair.
Customer Service - 1.0/5.0 -
Poor
Likely to Recommend - 3.5/5.0 -
I wish there would’ve been better communication so I knew when my vehicle was going to be ready since I have to borrow a vehicle it became an inconvenience since I did not know when my vehicle was going to be ready.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I would highly recommend Crash Champion to my family, and friends.Everyone was friendly, helpful, and professional. Most of all my car was super clean, inside, and outside,cand shined like a diamond. Thank you Crash Champion Team for a excellent experience, and a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Technician did a excellent job repairing my vehicle. My car sparked like a gem. My car was super clean, outside, and inside. My appreciated, thank you.
Customer Service - 5.0/5.0 -
The Technician did a excellent job repairing my vehicle. My car sparked like a gem. My car was super clean, outside, and inside. My appreciated, thank you.
Likely to Recommend - 2.5/5.0 -
You need to do something about getting parts faster please
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Evelyn was the best part about my experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The van was done is great time and everything looks great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really appreciated the updates & great staff that we worked with. Hope we never have another need for them but will definitely use them again if necessary. Have a great weekend☺️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You can’t even tell my auto has been in an accident. Thank you
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 3.0/5.0 -
They were pretty busy, very helpful poli
Likely to Recommend - 3.5/5.0 -
Would recommend, insurence paid out so not sure on their pricing for walk ins.
Repair Quality - 3.5/5.0 -
Wasn't a big issue, I preferred to use original parts instead of aftermarket. Not sure if they were able to get those.
Customer Service - 4.0/5.0 -
Always kept me up to date, quick and friendly
My Experience - 0.0/5.0 -
The repair was great, but inside my car was very dusty. I can see white dust on the seats and other areas of my car. It looks like the windows were left open for awhile.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and very good costumer service.
Customer Service - 5.0/5.0 -
The front desk staffs were very nice
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The vehicle was not fully repaired the first time, although they were able to fix it once I brought it back.
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Work was excellent. The only reason it's not a 10 rating is their scheduling & communication was pretty bad. Conflicting messages, place & time shifted with no warning etc. It's a system thing. Price seemed high, but other insurance was paying. Very satisfied with the work.
Customer Service - 2.5/5.0 -
As mentioned earlier, communication was not great.