Crash Champions #0727 Burke South

4.8 (1,249reviews)
95%
533 Burke St,  San Jose,  CA  95112

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Audi
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Mercedes-Benz
Ram
Tesla

Reviews (1,249)

Likely to Recommend

Repair Quality

Customer Service

Good

Likely to Recommend

Repair Quality

Customer Service

The repair was quick and the set up for the appointment was easy

My Experience

Thank you for the excellent service and your professionalism.

Likely to Recommend

Repair Quality

Great job you guys did. Thanks

Customer Service

Great job you guys did. Thanks

Likely to Recommend

Repair Quality

I’m very satisfied with the repair service. They did an excellent job fixing my car, and everything was handled professionally and carefully. The quality of the work was great, and I really appreciate their attention to detail. I would definitely recommend them to anyone who needs their car repaired. Thank you for taking such good care of my car!

Customer Service

The customer service was excellent. Everyone was friendly, professional, and very helpful throughout the repair process. I really appreciate how well they took care of me and my car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Great

Repair Quality

Extraordinary customer sevice

Customer Service

Likely to Recommend

Repair Quality

Finished earlier than expected and kept me informed on every step. Such a polite Staff and good experience.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service completed in a fast manner - thank you guys!

Likely to Recommend

Repair Quality

Great service completed in a fast manner! Total epitome of underpromise and overdeliver!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Door has a cranky sound when close. Need to do more work on it.

Likely to Recommend

My daughter’s brand-new Tesla was repaired at this location. Very speedy and clean work! However, there was a weird sound when we got home. We bring it back to the shop and thanks to Tony, it is gone at the scene. Even though there was a little hick up, I satisfied their work and customer service. Highly recommended!

Repair Quality

My daughter’s brand-new Tesla was repaired at this location. Very speedy and clean work! However, there was a weird sound when we got home. We bring it back to the shop and thanks to Tony, it is gone at the scene. Even though there was a little hick up, I satisfied their work and customer service. Highly recommended!

Customer Service

My Experience

The best customer service I have received. I was extremely surprised of how well we were taken care of during this process, the communication on behalf of the staff was so welcoming and thorough. Two of my vehicles were vandalized, We dropped them off at the same company two different locations (side by side) the difference was so drastic we regretted dropping off our second vehicle at the other location. Thank you so much to the stuff that made me feel at ease, dropping off my vehicle and picking it up today. So welcoming and thorough. They didn’t just hand me a stack of documents and have me sign. I truly appreciate the communication and level of commitment they give to their customer service.

Likely to Recommend

Repair Quality

Great job, my car looks brand new

Customer Service

My Experience

The communication of the team was so appreciated and helpful. I was talked through the whole process and was never left to wonder. The staff was also so kind and explained things in a way i could understand.

Likely to Recommend

Repair Quality

Customer Service

I really appreciated that when I left my laptop bag in the rental car, they kept it safe for me.

My Experience

I had a really good experience with Crash Champions. Karen was very helpful throughout the whole process and kept me updated on my Tesla Model 3 repair. There were a few issues in the beginning with the cost and parts, but Karen worked with insurance team and helped get everything resolved. Karen was also able to expedite the delivery of my car by one week ahead of the estimated completion date. Thank you, Karen, Crash Champions for making the whole process easy. I really appreciate your help!

Likely to Recommend

Repair Quality

Service was great! Thanks for a quick repair of my car!

Customer Service

Customer service was awesome, set expections since the beginning and receive updates

Returned Clean