Crash Champions #0729 Cupertino

4.6 (895reviews)
92%
10218 Imperial Ave,  Cupertino,  CA  95014

In operation 27 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (895)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for professional, courteous, and transparent communication, including proactive text updates throughout the repair process. Timeliness is frequently highlighted, with numerous customers reporting vehicles completed ahead of schedule. The seamless coordination of rental cars and paperwork is also appreciated. Some customers noted areas for improvement directly in their feedback, including difficulty reaching the shop by phone, occasional incomplete repairs requiring return visits, and delays in follow-up communication on pending issues.
Select to learn more
"The damaged areas looks restored and the work was completed in half the estimated time."
"Crash champions exceeded the expectations in regards to the date of completion"
"Every day I was told tomorrow. Still no car."
"The team did an amazing job on my bumper repair. They completed it so quickly and ahead of schedule. I was very pleased."
"... delivery was gonna be 912, then 917, but eventually it was delivered on Thursday, September 11th, so I was satisfied with early delivery date." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

It looks brand new! My whole car was cleaned as well. I am so happy with your service. Plus you provide a a lifetime guarantee as long as I own my car..what a comfort!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciated the professionalism of all staff members that I interacted with and the time they took to answer any questions I had. Thank you, Frank, Carmen, and Alicia. My car looks wonderful!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I genuinely can’t say enough good things about my experience with this body shop. From start to finish, everyone was incredibly helpful, transparent, and communicative throughout the entire repair process. They kept me updated, answered all of my questions, and made the whole experience so much easier and less stressful than I expected. When I got my car back, I was honestly amazed. It looked brand new again, and the quality of their work was incredible. They even took the time to wash and clean my car before returning it to me, which I really appreciated. You can tell they genuinely care about their customers and take pride in the work they do. I’m extremely grateful for how well they took care of my car and for how great they treated me throughout the process. I would absolutely recommend them to anyone needing body work done. Thank you so much to the entire team!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for your hard work My car looks beautiful Amazing work

My Experience

Great customer services and I liked the text message to update me on the status of my car repair work and it’s done earlier than the estimated.

Likely to Recommend

Repair Quality

Customer Service

Great customer services

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Carmen was super helpful

My Experience

My Experience

A++ for Crash Champion and Carmen at the Cupertino office.

Likely to Recommend

Drop off location is close to my house.

Repair Quality

I’m glad Crash Champion said their work is guaranteed for life.

Customer Service

Excellent service and prompt return of car.

Likely to Recommend

Repair Quality

professional Service, although my car came back with a check engine light, which may or may not be caused by body shop scanning DTC.

Customer Service

Likely to Recommend

Repair Quality

There is minor work required; awaiting that to be completed.

Customer Service

My Experience

Friendly staff and repairs were done nicely and on time

Likely to Recommend

Repair Quality

Good service and excellent repair work

Customer Service

Very efficient, get job done quickly and nicely