Crash Champions #0732 Menlo Park
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend Crash Champions to anyone that I see needing repairs!
Repair Quality - 5.0/5.0 -
Looks as good as new!
Customer Service - 5.0/5.0 -
I was extremely impressed with Crash Champions. Thank you so much for hand washing my car, that really exceeded expectations in my book. The service was excellent, especially from Emiliia Ziadinova and Carlos Arrazola. They both deserve a huge raise haha :). Thank you again I will definitely be recommending crash champions to my friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent tatisfecho muchas gracias
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
This is the second time I’ve had the pleasure working with Carlos and Diana. They both did a fantastic job on my wife’s beetle. Just as they did on my BMW rear bumper. I hope I don’t need to, but if I have to, i’ll be definitely back here to get my cars fixed
My Experience - 0.0/5.0 -
Car was repair but given back to me With a software error preventing to use lane control, i called and was told they can’t fix it and need to go to BMw to get it updated, I did that and now I am being charged more than 1000$ to do the update and repair!! This is not acceptable
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
First of all quote was very misleading as repair end up being 5x the original price and they left me the car with camera sensor error and told me I have to go to BMW to get it reprogrammed… as they can’t do it!! So much about a repair shop !! Now BMW is charging me more than 1000$ to fix this, this is ridiculous
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Quality work and good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a good job!!
Likely to Recommend - 4.0/5.0 -
When someone is in the area I would recommend
Repair Quality - 4.5/5.0 -
Staff at this location are very efficient in getting my car out early. Only unfortunate experience was everyone there seemed tired or overworked. When customers arrive, staff will see you but won’t smile or greet you with a simple hello. Feels a bit cold in service. The only person that will be in a better mood is the receptionist. I had to thank and acknowledge an employee for their efforts for them to smile and say thank you in return.
Customer Service - 4.0/5.0 -
Everyone was fine except for a lack in having a smile or personality. It felt weird at times.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Smooth process from estimation through to completion.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality work. Thx.