Crash Champions #0733 Novato
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My 2009 Accord looks beautiful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
if anybody ever asked me Who did my repairs to my car I would say go see Mike Yerby At Blakes
Repair Quality - 5.0/5.0 -
Mike Yerby is a real pro ! The repair to my car looked perfect Service was excellent and right on time everything he said ,,,,, he did !! I would recommend him to any of my friends who would ever ask where did I get my car done
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very courteous and helpful. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
When i saw how clean my car was, my eyes watered up. Truly. It looked like the day i bought it, all over again. My beautiful new car, i love my kia.The extra effort they went to, to clean it. It looked brand new again. Was'nt even expecting a wash. Not even one little bug left on the plate! Everything shiny and brand new looking again. Paint looked beautifully high shined. Grill spotless... tires all clean... Nothing was missed. Inside was a beautifully vacuumed carpet, like new, clean dash ... I love to sit and just stare at it. So pretty. Unbelievably wonderful surprise. My new ceiling looks beautiful. Like it never happened. My deepest thanks for all the extra effort. I'm BEYOND happy. :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Once the parts arrived the job got done very smooth and they did a perfect job.
Likely to Recommend - 5.0/5.0 -
Based on my experience, I would recommend Champions.
Repair Quality - 5.0/5.0 -
The Novato facility did a great job. My main contact through my bumper repaint and replacement was Jon. I would go back again.
Customer Service - 5.0/5.0 -
Very happy with customer service.
Returned Clean
My Experience - 0.0/5.0 -
I was advised on Nov.16 that the repair work on the Ford Escape was complete. When I arrived to pick it up on Nov. 17 the RT wheel opng mldg had come unglued and was not flush with the vehicle. I was advised that if clamping the glued mldg did not work, I could bring it back on Nov. 21. Unfortunately there is nothing to hold a clamp to the molding on the interior of the wheel opening. I took an Uber to pick up my supposedly “ready” car. I am disappointed that it was not ready or repaired to my expectations, and that I will have to return my vehicle during Thanksgiving week to ensure that the repair is completed to my, and any other sensible person’s satisfaction. The$100 saved on my insurance deductible by using Crash Champions for repairs has been eliminated by the necessity of taking 2 Uber trips instead of 1, as well as the purchase of 3 glue clamps. If my vehicle needs any further repairs I will take it to my local Ford dealer.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was advised on Nov.16 that the repair work on my 2015 Ford Escape was completed. When I arrived to pick up my car on Nov.17, I was asked to sign for the repairs.(Not realizing that the document I signed was for approval of an additional $1200 of repairs, after the fact that the repair had already been done). When my vehicle was finally made available to me , the RT wheel opng molding had come unglued, and was not flush with the vehicle.( I have supporting photographs), I was advised that if clamping the glued mounding ,(at home), did not work, I could bring my car back on Nov.21. There was nothing to hold a clamp on the inner side of the wheel moulding. I am dissatisfied and disappointed that my car repair was a shoddy disgrace. The car was not ready or repaired to my expectations and that I will have to return during Thanksgiving week to ensure that the repair is completed to my, or any other sensible person’s satisfaction. If my vehicle needs any further repairs I will take it to my local, ethical, competent Ford dealer and advise The Hartford Insurance Company of Crash Champions shoddy, unethical business practices.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was great but timing for pick up kept getting pushed back And not their fault but AAA couldn’t get me a big enough rental
My Experience - 5.0/5.0 -
Everyone was gracious and helpful. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am very satisfied, the car look beautiful and the staff and mechanics were just super. Thank you do you have a good crew
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I love Blake's but I don't love the consolidated business model because it is less customer-friendly.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Service from Blake's actual employees was outstanding as usual, but the automated system was vague and unhelpful. It was also not easy to respond to it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people at the facility were helpful, pleasant and made a hard situation a great experience.
Customer Service - 5.0/5.0 -
They made a difficult situation a great experience. Pleasant, kept me informed and was very well educated in their craft.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you