Crash Champions #0733 Novato

4.9 (1,897reviews)
98%
861 Vallejo Avenue,  Novato,  CA  94945

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,897)

Likely to Recommend

It's a high-quality shop.

Repair Quality

The repair work was good, but a hose that carries coolant came loose shortly after I got the car back, which necessitated having the car towed and the hose reattached

Customer Service

Troy Linhart was very personable and quick to take note of my questions.

Returned Clean

My Experience

Great job twice in a row now!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It was great and a smooth transaction!

Customer Service

Everyone was wonderful!

My Experience

Troy is first rate and customer service is top notch. Thank you.

My Experience

Courteous. Careful. Complete. Quick.

My Experience

Wonderful experience all around! 10/10 stars!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Good communication

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks great after the work they did on my car. Easy drop off and rental car was right there for me. Highly recommended. Great people as well. Thanks to John and his great coworkers!!!!!!!

Likely to Recommend

Repair Quality

Customer Service

John was great! As well as his coworkers!

My Experience

Steve was very helpful let me know all along the way what was going on in when everything would be done. Car was beautifully cleaned washed. Which was another additional nice thing I would use this company again and I have used it in the past

Likely to Recommend

Repair Quality

Customer Service

Steve was very helpful. Kept me informed about what was happening with my car and when it was ready. When it was ready it was all washed And vacuumed inside. Which was a nice treat

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Customer Service

My Experience

Your communication approach kept me well informed, since I was getting phone messages, as well as text messages!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fantastic Fast Friendly and extremely. Knowledgeable. Steve is magnificent! I rate him 10 out of 1 to 10 high marks

Likely to Recommend

Repair Quality

You’d never know it was damaged. Great job. Washing the car, vacuuming, etc. I am very pleased. Thank you. Kathy Farrel

Customer Service

In the future, be mindful of your customer’s preferred method of communication. You were so kind and helpful!

Returned Clean

Likely to Recommend

Repair Quality

Just took awhile to get parts

Customer Service

Returned Clean

My Experience

Mike Yerby did a great job explaining the process at the beginning and keeping me informed. Cindy Ellis was efficient, pleasant and helpful with paperwork. My car looks great and it was repaired ahead of schedule. We had used this body shop before it was bought by Crash Champions and been very satisfied. The name Crash Champuons does not inspire confidence for me, but I was completely satisfied with my experience.