Crash Champions #0738 Lakewood Ranch
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Everything was great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I already made comments. I would recommend them from a quality stand point but let someone know about the timeframes being long.
Repair Quality - 2.5/5.0 -
The staff is excellent. The work that was done was great. I was very happy with everyone in terms of customer service. Even the car was clean and washed. My issue is that it took so long to repair it. It was very inconvenient to leave a car for a month especially when the parts were ordered a head of time. Myself, my husband and my sister all had our cars there recently. In all cases additional parts were needed and in all cases it took much longer than expected. I realize these things happen but it is disturbing when your keeping someones car for a month for minor repairs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100 percent I would
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very nice and prompt. Fulfilled the promises they made
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can't even tell the car was in an accident!!
Customer Service - 5.0/5.0 -
Always informed me of delays
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No Repair happened because it is a Tesla and you are between certifications so I had to have it moved to another provider, but you all were very nice and easy to work with. Wish you could have done the repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Issue completely done to my satisfaction Several years ago I also used Lakewood for another issue which was done to my satisfaction. That is why I returned this time. Would recommend them to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
there is a different feeling to when you were Lakewood Auto Collision.
Repair Quality - 3.0/5.0 -
Brought my vehicle for 2nd time. Problem could not be fixed and I was told to go to the dealership. this problem did not exist when I first brought my vehicle in for repairs.
Customer Service - 3.0/5.0 -
You obviously have too much business. Appointments take up to 2 weeks. I was placed in but had to leave my car for 3 days to get an evaluation.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely the best!!!
Customer Service - 5.0/5.0 -
Amazing the amount of updates on what is being done the vehicle
Returned Clean
My Experience - 5.0/5.0 -
Integrity, Professionalism, craftsmanship! Amazing work performed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You were a pleasure to work with. You explained things and you completed the repairs faster than I exiected especially after a horrendous hurricane. Thank you to all the workers. Nancy Landis
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only thing that is still problematic is the dashboard is still rattling when I’m driving. The damage to the bumper and door are great.
Customer Service - 5.0/5.0 -
Everyone was very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
My dissatisfaction stems from the poor color matching of Mercedes diamond white applied to the front fenders not matching the rest of the car. It is noticeably whiter. Unfortunately, this was hard to detect due to the overcast day I picked the car up. It definitely stands out on a sunny day. I will let James know about this today, Saturday 15 October. Also, the passenger side rocker panel needs to be adjusted for a better fit. I have informed James of this and he asked for it to be brought in. We’ll be in Asheville NC the week on the 16th and I’ll try to bring it in on 21 October.
Customer Service - 4.5/5.0 -
I had no issues with the customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
James has great communication and very helpful