Crash Champions #0743 South Loop
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
iexellenf job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
Service was okay. Dealing with insurance was handled very well. Repairs took longer than expected and unforeseen delays for almost a week. Front desk person answering the phone always seemed in a bad mood.
Customer Service - 2.0/5.0 -
Communication from repair shop was good. With front desk was bad: didn’t have enough information to help, seemed in a bad mood, left me on hold and didn’t answer.
Likely to Recommend - 4.0/5.0 -
I would definitely recommend crash champions but I would also warn whoever I recommend to make sure everything is good at pick up. To take extensive pictures of their own vehicle because of the damage that occurred on mine while in their care
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
The front desk ladies and my SERVICE rep Sergio were all amazing. I didn’t have any problems until it was time for pick up. My vehicle had damage on it that it didn’t come in with and they were reluctant to accommodate me but eventually they did
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was great was kept informed on progress my truck was done ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice and professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Carlos provided a detailed explanation of the work that was required and kept me informed every step of the way. Carlos was a pleasure to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although I've only had the car back for around 6 days, all seems in order so I am very satisfied at this point.
Customer Service - 5.0/5.0 -
The staff was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Miguel and the rest of the team treated me with the utmost respect, and Miguel always kept me informed as to the progress of my repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire process was excellent from arrival to drop off my car to pick up when the work was completed.
Customer Service - 5.0/5.0 -
Front desk and Miguel were excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was very professional. Sergio delivered on all points discussed. It was very timely service.
Customer Service - 5.0/5.0 -
All expectations were met
Returned Clean
Likely to Recommend - 5.0/5.0 -
Guaranteed referral
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome service