Crash Champions #0743 South Loop
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Repair was ok but the workers not ok
Customer Service - 0.5/5.0 -
I received my car back with trash under the hood and not running right
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will let them know about the expert workmanship at crash champion
Repair Quality - 5.0/5.0 -
I am totally satisfied my car look like brand new like it has never been damaged
Customer Service - 5.0/5.0 -
They kept me informed about the progress and moved along with expertise in a timely manner
My Experience - 5.0/5.0 -
They gave me many updates. My car looks good....i cannot identify any of the things that was broken....gave me back my car looking good inside and out...great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great. The communication and care was superb. I got numerous calls to keep me updated on when the work would be complete. And they served the purpose of getting to my insurance the exact things i needed rectified
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fully automated workflow was appreciated in a situation not many are familiar with. Coordination with insurance and rental car (enterprise) gave a great deal of comfort and confidence. Vanessa was my coordinator and was extremely friendly, em apathetic and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked great! Quick turn around.
Customer Service - 5.0/5.0 -
Vanessa in South Loop and the staff at Bolingbrook were outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done so quick and proper!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Friendly professional
Repair Quality - 5.0/5.0 -
Very professional staff. My car was fix in a timely manner.
Customer Service - 5.0/5.0 -
Efficient
Likely to Recommend - 5.0/5.0 -
The car looks great, and I trust the minor issues left will be resolved
Repair Quality - 4.5/5.0 -
Only one issue, a broken latch to the back seat head rest.
Customer Service - 5.0/5.0 -
Helpful, friendly and timely
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
iexellenf job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
Service was okay. Dealing with insurance was handled very well. Repairs took longer than expected and unforeseen delays for almost a week. Front desk person answering the phone always seemed in a bad mood.
Customer Service - 2.0/5.0 -
Communication from repair shop was good. With front desk was bad: didn’t have enough information to help, seemed in a bad mood, left me on hold and didn’t answer.
Likely to Recommend - 4.0/5.0 -
I would definitely recommend crash champions but I would also warn whoever I recommend to make sure everything is good at pick up. To take extensive pictures of their own vehicle because of the damage that occurred on mine while in their care
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
The front desk ladies and my SERVICE rep Sergio were all amazing. I didn’t have any problems until it was time for pick up. My vehicle had damage on it that it didn’t come in with and they were reluctant to accommodate me but eventually they did
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was great was kept informed on progress my truck was done ahead of schedule