Crash Champions #0743 South Loop
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very, very likely
Repair Quality - 5.0/5.0 -
Quality of repair was top notch. Quality of customer was out of this world - 1st class
Customer Service - 5.0/5.0 -
Super excellent. She went extra mile to make things happen
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Miguel was communicative and helpful. He called regularly with updates. The car looks very good.
Customer Service - 4.0/5.0 -
Miguel -10. Front desk service was ok. Nothing bad just not as efficient or friendly as I sometimes experience.
Returned Clean
Likely to Recommend - 4.5/5.0 -
9 Only because I hear a noise.
Repair Quality - 3.5/5.0 -
I need to bring my vehicle back. It’s loud & I hear a loud noise around the back tire.
Customer Service - 5.0/5.0 -
Customer service was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job on my car and it didn’t even take long I thought I was gonna be out of my car for months it was only 10 days Thanks I really appreciate you Crash Champions.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very hands on with my vehicle along with keeping me updated with the progess of repairs.on my vehicle.
Customer Service - 5.0/5.0 -
I was extremely satified with how Crash Collision handle my repairs.I was throughly kept in the loop of my vehicle.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Longer waits than I would have liked at drop off and pick up, and maybe a little longer for the overall service than I would have hoped, but quality was good and communication was good.
Customer Service - 5.0/5.0 -
No complaints
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
The time it took was concerning and use to be impress with the speed and accuracy of completing a more complex issue I had two years ago. On top of that my window trim is not flush so I have to spend more money on that and one of back seat rugs has been stolen. With that being said, I can not find this establishment to be trust worthy and costing me more money to make sure my car is 100% back to normal.
Customer Service - 4.0/5.0 -
Customer service was never the issue
My Experience - 5.0/5.0 -
Great job quick and fast , very pleased with you guys work Highly recommend you to all i know
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
YAll took care of my car very pleased I fill like a kid with a new toy thanks a lot.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Vanessa, Carlos, and Sergio were so helpful through this entire process! They kept me informed and assisted me with all matters seamlessly.. Thank you Crash Champions!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service! Got all the information I needed to repair my car.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am SO HAPPY with the repair to my Mazda!! Crash Champions made the entire process PAINLESS!! EVERYONE was very helpful, informative, and polite!! I got my car back much quicker than expected and the work was EXCEPTIONAL!!
Likely to Recommend - 5.0/5.0 -
I will recommend THIS Crash Champions to ALL of my friends and family, and I'll be back for something totally unrelated to this last visit- THAT'S how satisfied I am!!
Repair Quality - 5.0/5.0 -
The ENTIRE experience was simple, streamlined, and painless!! The staff was excellent, there was constant updates and communication and the work- the work was EXCEPTIONAL!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sergio and the staff took great care of us!
Likely to Recommend - 5.0/5.0 -
We have already recommended you!
Repair Quality - 5.0/5.0 -
Thanks, Sergio!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Crash Champions is a quality repair shop. I would definitely recommend this repair shop.
Repair Quality - 5.0/5.0 -
I was very impressed with the communication regarding how the repair of my auto was progressing.
Customer Service - 4.5/5.0 -
The staff at Crash Champtions was friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, thorough professional service and I was pleased with the process and the final cost.
Customer Service - 5.0/5.0 -
Wonderful professional service