Crash Champions #0743 South Loop
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
My Estimastor Anthony Wells and Crash Champion crew, did a superb job on taking care of my car (like new ), and kept me informed throughout the process. Great customer service. Well satified customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every one and everything was just great! Vehicle looks great! Thanks Terry
Likely to Recommend - 5.0/5.0 -
Great work!
Repair Quality - 5.0/5.0 -
Good job!
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’ve been using Crash Champions since they were Euro Collision and I’ve never had a bad experience but this experience was EXCEPTIONAL! Carlos was AWESOME! He kept me updated on the process of the car and he even beat the return date by 1 business day!!!!!!! My niece had an accident Christmas Eve due to snow and the turnaround was just TOP TIER!!! Thank you Carlos for getting my niece back in her car. Five Star Service 🎉🎉
Likely to Recommend - 5.0/5.0 -
I have been a customer since it was Euro Collision and I’ve always been satisfied with the work.
Repair Quality - 5.0/5.0 -
Carlos was AMAZING! I have no complaints he took the car right away because it wasn’t driveable. He made sure to explain that he didn’t want us driving the car with the damage as it is unsafe. Carlos also kept me updated along the way. I received calls regarding progress and expected completion day. At pickup the car looked BRAND NEW!!!
Customer Service - 5.0/5.0 -
I want to make sure to shoutout Carlos because he delivered the best service.
Returned Clean
My Experience - 5.0/5.0 -
Job well done. No complaints! Service was fast and impeccable. Thank you!
My Experience - 5.0/5.0 -
Excellent people were nice great job with my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication. Very organized and kind staff. I received texts throughout the process to keep me informed. Very impressive. Carlos was my estimator.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 0.0/5.0 -
The actual repair was done well. U can’t tell it was ever broken. However, the service was done in an untimely and unprofessional manner. I first scheduled an estimate on sept. 6 and didn’t even get a complete estimate until October 7th. On October 17 I was told my car would be finished. When I came in on October 17th I was informed that they ordered the wrong part. This happened again the next time I was scheduled to come in. I finally had my car fixed today after 4 months of waiting. The only thing that was ever even broken was the driver side mirror. This was especially irritating because I drive an hour on the expressway every day to get to work so having no way to check my mirrors before switching lanes was not only frustrating but it was life endangering. I wish my repair wasn’t put on the back burner but I’m glad it’s over now. In the future I’d suggest not making customers reschedule repair dates if a mistake like this is made. Instead, order the part and the moment it comes in inform the customer and ask when is the nearest time they are available to bring the car to get it finished. This would save a lot of time and frustration.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
I’d give the repair a 10. I wouldn’t even give the service a 1. The service was very bad and I’d seriously rather drive to Wisconsin to try the next nearest Audi certified shop before I bring my car back here.
Customer Service - 0.5/5.0 -
Would give a 0 if possible. I waited 4 months to get my car fixed. The only thing broken was my driver side mirror. I had to contact the attorney general’s office about this and they agreed that was absurd.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Had a difficult time with making appointment
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The gentleman who did my repairs was great! The women at the reception desk were rude and constantly gave me wrong information when I was trying to make appointment
Returned Clean
My Experience - 5.0/5.0 -
They are a great team and very good at what they do they get a 10 from me.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I am completely dissatisfied with the work and a certain employee. I wasn’t happy with the work and Tony was incredibly rude.
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved that I was keep informed during a lengthy process of restoring my vehicle after it was stolen, Tony was awesome and made me feel like a valued customers , thanks to all who made my experience pleasant.