Crash Champions #0743 South Loop
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done well and ahead of schedule. Additionally, Carlos was extremely proactive about keeping me informed of the status.
Customer Service - 5.0/5.0 -
Carlos was wonderful to work with and extremely communicative about the status of the repairs being done.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would let my friends and family know that the job on their vehicle from Crash Champions will be a good experience.
Repair Quality - 5.0/5.0 -
Great job fixing the vandalism done on the 2011 Ford Escape by Crash Champion.
Customer Service - 4.5/5.0 -
Tony was great answering questions but the two front desk individuals were not very clear on the service towards me. These 2 young ladies made me feel ignored at times. When I went to pick up my SUV I felt happy for the service done on my vehicle but the service to me may need a tweak.
My Experience - 5.0/5.0 -
My car looks brand new. Thank you Crash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Good repair job on my car so I would recommend
Repair Quality - 5.0/5.0 -
Good job with repair
Customer Service - 2.5/5.0 -
The girls at the front desk customer service could be better. They don’t return calls and not knowledgeable of the business
Returned Clean
My Experience - 5.0/5.0 -
Carlos was wonderful and I had a great experience at Crash Champions. Everyone was very professional and so kind. They made this a very easy process and the work was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was exceptionally pleasant and very helpful. It was a great experience.
Customer Service - 5.0/5.0 -
Carlos was phenomenal.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job on the car and excellent customer service from Carlos, Tony, and the front desk receptionist.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your general manager Mr.Mario Pereira He was a pleasure to do business with .including his people
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I Am Completely And Totally Satisfied With The Work On My Vehicle, The Overall Professionalism Of The Staff.
Likely to Recommend - 5.0/5.0 -
I Would Totally Recommend Crash Champions To Friends & Family.
Repair Quality - 5.0/5.0 -
I Was Totally, And Completely Satisfied With The Work Done On My Vehicle, The Customer Service Was Awesome. Keep Up The Good Work.
Customer Service - 5.0/5.0 -
I Was Totally, And Completely Satisfied With The Service.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very pleased
Repair Quality - 5.0/5.0 -
Very good customer service
Customer Service - 5.0/5.0 -
Very good
Returned Clean
My Experience - 5.0/5.0 -
The process was efficient and the staff is very nice
Likely to Recommend - 2.5/5.0 -
The body work was excellent they cleaned and washed car inside and out very well but the experience I had was not good overall
Repair Quality - 5.0/5.0 -
The body work looks good 👍
Customer Service - 5.0/5.0 -
Very professional customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very helpful and polite and did a good job on repairing my car.
Customer Service - 5.0/5.0 -
They did a wonderful job on repairing my car.
My Experience - 5.0/5.0 -
Though the repair took longer than expected and desired, Carlos' communications were superb keeping me informed every step of the way. Best customer service employee experience I've had in years for anything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Carlos amazing communication throughout the process