Crash Champions #0743 South Loop
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 3.0/5.0 -
We will see after I get my car finished
Repair Quality - 0.5/5.0 -
Touch up pant was washed off or smeared at pick up. Back seat is in the folded position and stuck down. Spare tire 🛞 was used and jack not put together correctly in the spare tire 🛞 compartment and was muddy.
Customer Service - 2.0/5.0 -
Service is not completed yet awaiting paint touch up that was promised
My Experience - 5.0/5.0 -
It took a while to get the repair started but you did a grest job and got the car back to me a week earlier than projected. You also kept me I informed of the progress of repairs. Carlo's calld and text all the time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It took a while to get the vehicle in, I think due to them changing over from Euro Collision, but they did a great job and kept me informed and got the car back a week earlier than projected
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would send anyone there!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very perfesional. Completed work fast. I would refer people for service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I certainly will he happy 😊 and I have already started recommending Crash Champion Car Repairs to my friends and family.
Repair Quality - 5.0/5.0 -
I am s o happy with the repairs to my vehicl- Equus 2011. My car looks and drive like a brand new car. I wish to thank Chris from Geico for all the support he provided toward getting my car 🚗 returned to me looking like a brand new vehicle. Thank you CHRIS 🙏 for your support and assistance in getting the job done. 👍. I am so happy and the people 💗 in my garage welcome my baby back (the car). I love Crash Champion Repairman-Tony for all his skills and knowledge.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a very positive experience with Crash Champion team and the owner was very professional and very experienced and great personality skills and keep up the good work guys and also my Chevrolet Sonic was clean and looked amazing, Thanks 🙏 for a job well done Crash Champions!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would go back and recommend this place to others but they need to work on communication
Repair Quality - 4.0/5.0 -
The manager was amazing, professional and very respectful but some of the other employees not so much
Customer Service - 3.0/5.0 -
The manager was amazing, professional and very respectful but some of the other employees not so much
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Receptionist rude and not knowledgeable
Customer Service - 5.0/5.0 -
Carlos was awesome, once he was assigned the vehicle I was notified whenever something was being done. Constantly apologized for others, he showed great customer service
Returned Clean
My Experience - 0.0/5.0 -
I pay the deductible twice because the first card I used had$250.00 on it. But your personal at the desk got my vehicle mixed up with some body else vehicle. So when she my card into the card reader it had fixed other vehicle some my money off my card and so that why I use another card money had been taken for someone else vehicle. So you all owe me $250.00.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I had to pay my deductible twice because one of your works got me mixed up with the owner of a Mercedes Benz. His deductible was $500.00 my was $250.00 and so card that was using had on it $250.00. But the machine was setup for the Mercedes Benz so it took the $250.00 of my card and then it came back with not enough money on that card. Now one of your other works saw that the paperwork was wrong then she made the corrections. But I had to pay my deductible with another card because first card I used the money on the card went to pay for the deductible of the Mercedes Benz. So I pay my deductible twice once for someone else vehicle which was the Mercedes Benz and another card I had to use to pay my own deductible on my Vehicle.
Customer Service - 3.5/5.0 -
The mix up I went through but other than that all is great. One question can get my $250.00 back that you all owe me? Who do need to talk to?
My Experience - 5.0/5.0 -
super friendly team, very clean space. did a marvelous job on my car!! it’s like nothing ever happened :’) thank you all very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Lies. N more lies regarding status of repairs
Customer Service - 1.5/5.0 -
Front desk receptionist incompetent n rude. Hold music very aggravating. I’m sure I listened to hours of it over the 12WEEKS.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good experience thd workmanship @ 10 totally satisfied.
Customer Service - 5.0/5.0 -
Exceptionally professional Ruben Vargas as the he performed the inspection in release of the vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the text messages and being kept informed of the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I really would have liked to be kept up to date on repairs. from the beginning if someone would have scheduled an appointment and walked me through what needed to be repaired and what was approved it would have been great. Now I a stuck with unfavorable attitude because I have questions and would like someone to take the time and explain services rendered and why other things were not done or covered.
Customer Service - 2.5/5.0 -
receptionist was awesome, not sure who my actual repairman was
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks great!
Customer Service - 4.5/5.0 -
Very good. A little more follow up would be nice