Crash Champions #0743 South Loop
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I was extremely satisfied with my service at Crash Champion Body Shop. They're very professional and respectful workers. Took excellent care of my Mercedes Benz Vehicle. My vehicle was ready ahead of time. I ♥️ highly recommend them to Everyone in need of vehicle repair. Their business is spotless. I. Have NO COMPLAINTS.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and very neat job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work! Great customer service!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast and Quality Service, Professional Staff and made sure I understood the work and timeframes.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Crash Champions inherited a huge mess with the acquisition, however they did a great job taking care of my needs. Mario was very professional and did a great job keeping me informed about my repair.
Returned Clean
Likely to Recommend - 4.0/5.0 -
God willing this new owner will attract the business it deserves
Repair Quality - 5.0/5.0 -
The repairs seem to be great. Just got my car back 2 days ago. However, the 3+ month wait in getting my car back was not appreciated. I learned that this was due to the very poor management by the previous owner/manager. Once the new owner came in the repairs got done! Thank you so much!
Customer Service - 2.0/5.0 -
See previous comment. Plus, the staff has always been kind, informative and knowledgeable , though I realize that the past owner/manager was not being fully truthful regarding the availability of parts. They weren’t trying to find my car parts where they could be found in the US.
Likely to Recommend - 3.5/5.0 -
Generally good work but a few disappointing details as mentioned. A very long wait to get an estimate.
Repair Quality - 4.0/5.0 -
I noticed a small dent on the door that was repaired after I got the car home. I am not sure if it was related to the original damage, but I decided that I didn't want to bring it back in since scheduling was very difficult.
Customer Service - 3.0/5.0 -
Really long hold times when calling in. My estimate was rescheduled and I received conflicting text messages about when my appointment was scheduled.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was great! My car was finished in a timely manner and the work completed was excellent!
Likely to Recommend - 5.0/5.0 -
I will definitely refer family and friends!
Repair Quality - 5.0/5.0 -
Excellent customer service! Very satisfied with the work done on my car!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent…Estimator was extremely Helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like one cracked wheel was missed. I’ll stop by
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great throughout process and work was completed as promised.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. The car was also cleaned and detail when returned after a 3- month period of waiting for a part.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Everyone was great with the exception of the receptionist. I felt she should get a little more help on her customer service. If it's judging with out including her a 10