Crash Champions #0743 South Loop
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done well and quickly. I was informed along the way. Team was friendly and efficient. Can't imagine a better car repair experience.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Honestly, I think it's one of the best shops in the city.
Repair Quality - 5.0/5.0 -
This was another great job by Crash Champions. My second job with the company. I also loved how they fully detailed the car after finishing the bodywork, and they kept me in the know the whole time via text message. Highly recommend they work seamlessly with GeioDirect. Kudos, guys and girls. Special thanks to Miguel and Carlos—pros.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You guys did an amazing job, the insurance company sent me here but I will be returning for any future repairs. Also they detailed my car inside and out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service. Sergio was great with communication and did a wonderful job repairing my vehicle
My Experience - 5.0/5.0 -
Carlos customer service skills were excellent. Always received updates during whole time my car was being repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carlos the estimator who communicated throughout the whole process. Did an excellent job keeping me updated.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast and curtious Sergio is a MVP he worked on my Nissan Sentra 10 outta 10 I had a slow leak in my tire not realatiing to the car accident damage and he put in air when I asked without hesitation thanks 👍
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
They fix my repair good. But damage my car while in there possession for 30 days…
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the fact that they took their time to make sure that the work was done correctly. Thank you, great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was completed to our satisfaction. Very pleasant technician and office staff. Always kept me up-to-date on the status of the work being done and estimated completion time. Very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car’s front bumper was replaced.
Customer Service - 5.0/5.0 -
Very professional and knowledgeable and helpful. Always kept me up-to-date.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
While the repairs were done, the car was not detailed properly as there was body glue or some substance on the rear tailgate as well as missing buffer pieces.
Customer Service - 2.0/5.0 -
Communication with the customer is non existent, you have to call yourself to get updates after being promised a return call which then you still get half information.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything is functioning and back to normal almost if I got a brand new car back.
Customer Service - 5.0/5.0 -
Customer service was excellent, always followed up on my service and let me know how the estimate of how close my car was to being finished.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very communicative, nice and explained things clearly to me -- from the receptionists to the mechanics. They took very good care of my car and fixed it up, fresh and new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees there always greet with a warm welcoming smile and gets the job done in a reasonable time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0 -
Carlos & staff @ 2200 S. Wabash, Chicago were the Best.
Customer Service - 5.0/5.0 -
++++
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Slooooooow! Everything is slow. 10-10 worst experience I’ve ever had with a collision center
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like new!
Customer Service - 5.0/5.0 -
All staff was courteous and efficient. Manuel, my CARE person, was especially patient with me answering my questions and explaining details.