Crash Champions #0743 South Loop
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Work was completed to our satisfaction. Very pleasant technician and office staff. Always kept me up-to-date on the status of the work being done and estimated completion time. Very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car’s front bumper was replaced.
Customer Service - 5.0/5.0 -
Very professional and knowledgeable and helpful. Always kept me up-to-date.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
While the repairs were done, the car was not detailed properly as there was body glue or some substance on the rear tailgate as well as missing buffer pieces.
Customer Service - 2.0/5.0 -
Communication with the customer is non existent, you have to call yourself to get updates after being promised a return call which then you still get half information.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything is functioning and back to normal almost if I got a brand new car back.
Customer Service - 5.0/5.0 -
Customer service was excellent, always followed up on my service and let me know how the estimate of how close my car was to being finished.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very communicative, nice and explained things clearly to me -- from the receptionists to the mechanics. They took very good care of my car and fixed it up, fresh and new!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees there always greet with a warm welcoming smile and gets the job done in a reasonable time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0 -
Carlos & staff @ 2200 S. Wabash, Chicago were the Best.
Customer Service - 5.0/5.0 -
++++
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Slooooooow! Everything is slow. 10-10 worst experience I’ve ever had with a collision center
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like new!
Customer Service - 5.0/5.0 -
All staff was courteous and efficient. Manuel, my CARE person, was especially patient with me answering my questions and explaining details.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
I would not recommend this place to friends, family or co-workers. However, it is just this location that I would not recommend.
Repair Quality - 2.5/5.0 -
I was highly disappointed that your establishment would have their customers park their own vehicles and walk in an unsafe area that is full of broken gravel with pieces of metal and other debris. It is a safety hazard and a liability to the company if someone gets injured.
Customer Service - 2.5/5.0 -
Jose and Andre were accommodating, not so much with the other staff. Vanessa my appraisal representative was hard to reach and would not return my calls to keep me abreast on the status repair of my vehicle.
Likely to Recommend - 5.0/5.0 -
Sadly, this is my third time here! 😢 But the work is good
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Carlos was great! His check ins and updates were timely, thorough, and polite. Sergio handed over car, and he was careful and excellent, too.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The work was done beautifully. It just took a long time. I know some parts need extra time, but I was without a car for almost a month since the breakin.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
For the great service. I had also used them previously.
Repair Quality - 5.0/5.0 -
Not only was the repair thorough, it was completed in a very timely fashion.
Customer Service - 5.0/5.0 -
They have very helpful staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are pleasant and continuous communication was appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everything went well. customer service was amazing
Customer Service - 5.0/5.0 -
Amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The adjuster worked with me and kept me updated on the parts and repair timeline
Customer Service - 5.0/5.0 -
The staff are friendly, patient and helpful