Crash Champions #0743 South Loop
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Service
Customer Service - 2.0/5.0 -
States keep me updated twice a week on progress. Didn't happen
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Sergio was very professional and attentive. He kept me informed and updated on the work and progress.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love this place , always great service but I hope I don’t have to see you all again. I’m sure you understand lol.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved that they worked directly with the insurance company!
Customer Service - 4.0/5.0 -
Understandably, the place is super busy so I'd rather the repairs were perfect instead of the customer service. There's no way they can serve everyone at 100%
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work and Detailing
Customer Service - 5.0/5.0 -
Sergio was always on hand for any service questions
Likely to Recommend - 2.5/5.0 -
REPAIR WAS FAST
Repair Quality - 2.5/5.0 -
REPAIR IS NOT COMPLETED MISSING NEW PANEL ON BACKORDER
Customer Service - 2.0/5.0 -
CUSTOMER SERVICE ONCE I ARRIVED NOTIFIED ME THE INSURANCE HAD NOT MADE A PAYMENT.SI IN ORDER TO RELEASE MY VEHICLE I HAD TO PAY FOR THE ORIGINAL ESTIMATE.I SHOULD HAVE BEEN NOTIFIED OF THIS BEFORE I PICKED UP MY VEHICLE.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied
Customer Service - 5.0/5.0 -
Satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
Was repeatedly given overly confident timelines for the repair, causing me to travel to the shop only for my car to not be ready.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Took along time for the repairs which was a big inconvenience. Then once picked up a check engine light came on,called back immediately and could not get a accurate diagnostic when told to bring it in the next morning.Told to take it to the dealership