Crash Champions #0745 Wabash Ave

4.8 (933reviews)
95%
2031 S Wabash Ave,  Chicago,  IL  60616

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (933)

Likely to Recommend

Repair Quality

All staff were friendly and ensured that I was satisfied with the job done. They went far and beyond to fix stuff that was not covered by my insurance.

Customer Service

Returned Clean

Likely to Recommend

I must admit I was a little skeptical because my car had a lot of demage. The work these guys performed was definitely sent from the Heavens above! Extremely satisfying!

Repair Quality

Customer Service

Returned Clean

My Experience

Fast repair service, professional and helpful with the rental service.

My Experience

Fast and great quality repairs.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Very likely. I actually am going to go back myself and get work done for the front end out of pocket. Would definitely recommend to a friend if needed.

Repair Quality

My trunk latch was not put in properly missing the two bolts that hold the button to the trunk. It dangles and the cables are exposed each time I close the trunk. Other than that the car came out amazing I love how it looks from the behind and drive amazingly.

Customer Service

Customer service was great I had am issue with the spare tire not being returned but both the woman at the desk and guy working with the glasses there helped me out a lot and made sure I was given the correct tire.

Returned Clean

My Experience

This is my 3rd time using crash champion’s service and I really am pleased with they work they do from the repairs to the complimentary wash. Thank you crash champion’s.

Likely to Recommend

Repair Quality

The service is great this is my third time using them.

Customer Service

They are so nice at crash champions

Returned Clean

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Repair Quality

Customer Service

The receptionist is not very approachable or friendly. Also confirmed an appointment with me 4 days prior only for me to arrive and say it was for the “next day” and the guy “was not in the shop.”Since I work and have limited availability this this means I have to wait another 7 days (next weekday off) for my repair to be 100% complete. This is after waiting 2 weeks for a decal that was on back order. No apology for the error in scheduling on her end or for wasting my time - I don’t live around the corner from Crash Champions. Unacceptable and unprofessional.

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My Experience

They were communicative, fast and by car looks/works great!

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Repair Quality

Customer Service

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Repair Quality

Service was quick. Team was responsive and professional.

Customer Service

Service representative was knowledgeable and helpful.

Returned Clean

My Experience

I like to thank Crash Champions for an outstanding experience. Having a car accident is very stressful to deal with. The management and staff reduce my stress by 100%. I was treated with respect and courtesy. My repairs on my vehicle are absolutely amazing. I could not be more satisfied with Crash Champion's professional service, knowledge, and skill. I like to acknowledge the team at 2031 S. Wabash for just being amazing and easy to work with. They really have customer service and the repair process down to a science. I knew my vehicle was in good hands. I recommend Crash Champions to anyone needing repair work on their vehicle. Kindest Regards Maurice C. Osborne Chicago, IL

Likely to Recommend

The quality of the repair and work on the vehicle is outstanding. The only area of improvement needed is a thorough inspection for the cleanliness of the inside of a vehicle before it is released to a customer.

Repair Quality

I received expert professional service. I am very satisfied with the repair work that was done on my vehicle.

Customer Service

I was very pleased with the emails and texts I received on the status of my vehicle until I picked my vehicle up.

Returned Clean

Likely to Recommend

Repair Quality

mirror was not fixed.

Customer Service

mirror was not fixed. mirror is still broken

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Repair Quality

Did a great job. Crew was super helpful. Process was simple.

Customer Service

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My Experience

Crash Champion completed an excellent job on my Jeep and we are very satisfied. The customer service was excellent as well. Thanks a bunch

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Repair Quality

Great service

Customer Service

Excellent

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Repair Quality

The mechanics did a fantastic job. My car looked brand new after getting it back. The detail work on the inside was phenomenal. I definitely recommend people taking their vehicles here.

Customer Service

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Likely to Recommend

I would definitely recommend

Repair Quality

Awesome job. The staff and service was very professional. The parts were ordered and the repairs were completed in a timely manner.

Customer Service

Great job!!

Returned Clean