Crash Champions #0746 Glenview

4.7 (556reviews)
93%
1650 Waukegan Rd,  Glenview,  IL  60025

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Audi
I-Car
Infiniti
Mercedes-Benz
Mercedes-Benz Elite
Nissan

Reviews (556)

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Tony was very helpful and went above and beyond with everything. Great customer service.

Returned Clean

My Experience

The work was great but reaching people on the phone was challenging.

My Experience

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My Experience

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Repair Quality

car runs smoother than before! great job!

Customer Service

yall did what you could!

Returned Clean

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Repair Quality

Fantastic work! Thanks!

Customer Service

Excellent customer service! Thanks!

Likely to Recommend

No ,I cant . I didnt do nothing to deserve being treated the way this body shop choose to proceed with my repair. I explained to Joselyn my circumstances and truly it is shameful to cary repair that way just because an opportunity presented itself to overcharge me and another insurance which covered party involved in scratch on the back bumper of my car . That repair should be minute repair done on occasion that car is already in the shop to do repair of the passenger side. What was done in 1 month was complete disregard to what we discuss( complete repair of the car ,I pointed to Joselyn to damage not related to accidents on the back hood to please include that in repair and bill me for it since car is undergoing repair;Never was I informed that somehow center of my car if not going to be repair ,because" was not written up ". I do not know those procedures ,I trust to what I am told. This time it was absolute fiasco. Very costly to me,to both insurers,unnecessary stress,waste of time of all including Enterprise rental company. No recommendation from me and I hope both insurance companies involved took notice as well.

Repair Quality

Nothing from what we spoke about when I dropped my car for repair was done. Adjusters on the Geico side changed and practically what happened was to push cost of there pair on the third insurance Aquity and prolog duration of repair to over 1 month period.

Customer Service

No truth was spoken once by Crash Champions representative,either straight lies or letting me to believe that what we discuss originally will be done. I was excluded as soon as I sign original paper work from any decision making and was not informed about how long and what will be done on my car repair

Returned Clean

My Experience

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My Experience

Great service..!!!!...thank you

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Repair Quality

Great service

Customer Service

Very professional

Returned Clean

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Good service.

Repair Quality

Very pleased with the work.

Customer Service

Good service.

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My Experience

My vehicle was left with an empty passenger compartment, and I took before photos. At pickup, the rear hatch/cargo area was in complete disarray. A cargo carrier that had been secured with Velcro had been removed, items had been taken out and replaced, and the hatch accessories that conceal the contents had also been removed. This was unrelated to the exterior scratch repair and would have required deliberate handling of my belongings. I have before-and-after photos documenting the condition.This survey makes me think I should check to make sure the spare tire, jack, and other vehicle equipment are still there. I also noticed that a bottle of windshield washer fluid that had been in the back was left lying on its side and had leaked.

Likely to Recommend

Repair Quality

Customer Service

Very nice and professional

Returned Clean

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Repair Quality

A great experience. Totally painless which was very appreciated.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great overall. Noticed a part was loose.

Customer Service

Long wait time to drop off vehicle