Crash Champions #0746 Glenview

4.7 (380reviews)
96%
1650 Waukegan Rd,  Glenview,  IL  60025

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Audi
I-Car
Infiniti
Mercedes-Benz Elite + EV
Mercedes-Benz Sprinter
Nissan

Reviews (380)

Customers say
Overall Customer Satisfaction
Customers generally express high satisfaction with Crash Champions' service. Many praise the excellent customer service, quality of repairs, and timeliness. The staff is frequently described as professional, friendly, and communicative. Customers appreciate regular updates on repair progress and the cleanliness of their vehicles upon return. Some areas for improvement mentioned include occasional delays in repairs, communication gaps, and a few instances of quality issues that required follow-up visits.
Select to learn more
"I received several texts with updates as the repair was progressing"
"Excellent service, and keeping me posted. My car was thoroughly fixed and even washed! Exceeded my expectations."
"Customer service was great, had all the updates I need"
"Updates would have been appreciated , the first time that I received an update was when I called the office ..." Read more

My Experience

Leslie was great to work with. Loved how my car came out

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very satisfied with the level of service I received from Crash Champions.

Likely to Recommend

Repair Quality

The service and communication was very good. They completed the job and were very efficient.

Customer Service

Very good and communicated with me from beginning to end.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very friendly and kind staff! Got updates on the progress of the repairs on my car. I am satisfied with everything.

My Experience

Friendly front desk staffs and timely fix. Thank you!

Likely to Recommend

Repair Quality

Clear communication on the repair through out. Fix it in time.

Customer Service

My Experience

Perfect job like new Everyone at CrashChampions very nice&real pros especially Joe,Jacqueline,Jesus

Likely to Recommend

Repair Quality

Excellent Quality

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Loved the service and efficiency at Crash Champions. Car repairs turned out great, appreciate it!!

My Experience

The repair was perfect. The personal I met were extremely friendly and helpful. I would recommend your services to anyone.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Joe and Jacquie were great.

Likely to Recommend

I've been working with body shops such as Crash Champions, Gerber, Caliber, etc., for nearly a decade now. Joe and his team, by far, have put all other operations to shame, with their attention to detail, high quality repairs, frequent communication, and impeccable customer service.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Staff need to provide updates to customers not the other way around asking for updates.

Customer Service

My car was perfectly done/fix… they did a very good job. Staff just need to communicate more with regards to progress of the vehicle. Other than that, everything is great!!

Returned Clean

My Experience

The entire team especially Joseph and Jacqueline were completely professional and very helpful as were another gentleman and young woman (whose names I do not remember) who would typically answer the phone when I called in for updates or concerns.

Likely to Recommend

Already have mentioned them to two friends.

Repair Quality

Seems like everything from the accident has been fixed well.

Customer Service

I’ve been a service provider myself for 48 yrs and based on a lot of experience they exceeded my expectations really.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I can’t remember the adjusters name, but she was very helpful.

Customer Service

Everyone was very kind and helpful.