Crash Champions #0748 Carol Stream
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The staff was very helpful, knowledgeable and our service advisor Jade Granger did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really good work. Its like nothing ever hapenned to it.
My Experience - 5.0/5.0 -
This was such a great experience. The staff was friendly and thorough and kept me informed at all times. The process of dropping off and picking up was very simple. I would highly recommend them
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alyssa give us information about my repair car status continuesly mentioned everything going on so I am not worried until the car ready to be picked up up
My Experience - 5.0/5.0 -
Alyssa kept us updated throughout the week. Car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything from start to completion with my vehicle was done with professionalism. I appreciate being updated reasonably and directly. My vehicle was ready for pickup earlier than anticipated, which is always appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall did a great job, my car feels brand new again after the repair, especially I want to give big thanks to Alyssa, for always keeping me up to date!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crash champions always goes above and beyond. They take care of your vehicle like its their property, and takes care of clients to make sure that everything is easier for the process. I will always come back to crash champions if I ever needed any car repairs. Thank you all for everything you do.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Where the actual damage was the repair is not smooth i can still see like we're the repair took place
Customer Service - 5.0/5.0 -
Great customer service very nice and attentive
Returned Clean
My Experience - 5.0/5.0 -
Alyssa was very helpful and great to work with. She went out of her way to continually contact myself and the insurance company. Really appreciate it!
My Experience - 5.0/5.0 -
Everything thing went very nice and professional Oscar and team did well thanks
Likely to Recommend - 3.5/5.0 -
Once my seat belt gets fixed I’ll let you know
Repair Quality - 3.5/5.0 -
The body work looks good, but when my kids were buckled up the first time after getting my car back, the back seat driver side seatbelt came out on top as soon as he tried buckling in. And it was not even tighten in at all. I’m not sure how something like this was not checked. And would like it fixed asap
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire staff was highly professional and courteous. The repair was perfect.
Likely to Recommend - 5.0/5.0 -
“Dont risk going anywhere else” is all I will need to say- knowing the tough critic I am
Repair Quality - 5.0/5.0 -
Will never use anyone else for my future car repairs!
Customer Service - 5.0/5.0 -
Receptionist is very friendly and highly professional
My Experience - 5.0/5.0 -
Si estoy Muy contento con trabajo Que isiero gracias
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Buen servicio Muy amables con Los clientes
Customer Service - 4.5/5.0 -
Bueno
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Did not fix the car from the day of completion. Then ordered new part brought the vehicle back in only to find out wrong part was ordered. The rental car was returned. Then waited again for correct part but no one followed up, I called multiple times, no manager followed up. Both times the part was ordered no one followed up after calling trying to get this issue fixed.
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication throughout the process.
Returned Clean
My Experience - 5.0/5.0 -
Great job , I was impressed 100 percent .