Crash Champions #0752 Lubbock Dwtn
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I want to thank y’all for doing a great job on my truck and in such a short time I will recommend y’all to anyone that needs the vehicle repaired. Thank y’all again for y’all’s services.
My Experience - 5.0/5.0 -
Communication through the process was excellent and the repair looks great!
My Experience - 5.0/5.0 -
I felt like the employees there really care about their customers and take pride in the work that they do.
Likely to Recommend - 5.0/5.0 -
Very likely, I have already started recommending.
Repair Quality - 5.0/5.0 -
The employees there were super friendly. They made me feel welcome and assured me that my vehicle was in the best hands.
Customer Service - 5.0/5.0 -
Excellent customer service, when I needed an update, I could easily call and get one.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
If asked I will recommend
Repair Quality - 4.5/5.0 -
Did not get periodic updates until it was time to pick up my vehicle
Customer Service - 5.0/5.0 -
Kind and polite
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
There were a couple of places that weren’t there before the repairs. Crash Champions has asked the vehicle be brought back in.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0 -
Crash champions made getting the mustang fixed super easy. They were able to order all of the parts within a timely manner before getting everything repaired within a week. I was really impressed when they waited for me at the end of the day so I could pick up my car. 10/10
Customer Service - 5.0/5.0 -
Everyone in the office was really nice and went above and beyond waiting after hours so I could get my ride
Returned Clean
My Experience - 0.0/5.0 -
Did an unsatisfactory job ,did not advise me the hood of my suv ,also messed up my remote ,back light is still Crack didn't replaced we almost had another accident because we weren't told the hood was open .my panic button was going on we were not told nothing .
My Experience - 5.0/5.0 -
I was pleased with the service and how I was attended and how I was notified how my car was coming along in the process. Jamie and Shelby got back to me right away. My car looks great and pleased with it as well. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Smooth transaction, prompt service, amazing work and you have amazing staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional work
Customer Service - 5.0/5.0 -
Exceptional people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superior work and customer service. Called 3 other places and Crash Champions was the BEST
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Looks like I'm a frequent customer so I would recommend because satisfaction is key.
Repair Quality - 5.0/5.0 -
Very friendly and the job looks very good. The only thing, the blue foam was let inside the gas lid. I just took it off.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shelby was a joy to work with. She took good care of us. Repairs were made in a timely manner and were very satisfactory.
Customer Service - 5.0/5.0 -
Service was great and appreciated the text messages in regards to the status
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Jaime was super helpful through the whole process. The team at crash champions is professional and friendly. They got my car finished in a timely manner and were great at communicating the whole way through!
My Experience - 5.0/5.0 -
I am very happy with my repairs, and the bonus of having my car detailed completely made my week better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very efficient and courteous staff. Loved working with Jennifer. She's very thorough and honest with the job that had to be done. Updated me on the progress of work and job was completed before the projected completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
After driving the car in highways at high speed, noticed that there was some sound from the wind passing through some part of the door that was repaired. It wasn't constant but still there. Didn't bother me too much.
Customer Service - 5.0/5.0 -
Jennifer was very attentive to my concerns.