Crash Champions #0752 Lubbock Dwtn
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were awesome! We were kept aware throughout the process and everything happened just like they said it would. They did a fantastic job as far as work on the car. Terrible getting in an accident but they were awesome getting our car back to us. Would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with service. Things worked out just as they said. We were kept aware of the process and car was ready when expected. Did a great job fixing the car too. We were very happy with our experience!
Customer Service - 5.0/5.0 -
Customer service was exceptional. Clear communication and expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m waiting for my daughter to drive home to Brownsville, TX, so I can see your work. But what I can truly say is the prompt and up to date notices I received from Jennifer. I called yesterday, Jennifer had retired, but I was greeted and helped by another staff member very generously.
My Experience - 5.0/5.0 -
everyone did a wonderful job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they did a wonderful job
Customer Service - 5.0/5.0 -
they were very kind and very and easy to work with and they very knowledgeable of process
Returned Clean
My Experience - 5.0/5.0 -
They did a great job. Fully satisfied customer here.
Likely to Recommend - 5.0/5.0 -
I’ll recomendable family and friends to crash champions for sure.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only issue we had was the Park Assist was turned off to make repairs and was not reprogrammed upon completion. Crash Champions is paying BMW for reprogramming on our normal service appointment in one week.
Customer Service - 5.0/5.0 -
Loved working with the two female customer service personnel. Totally used Crash Champions because of their expertise.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think they did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend everyone I know to Crash Champions!
Repair Quality - 5.0/5.0 -
My car was fixed within two weeks! Their customer service was great in communicating the status and any changes made to the car. When I got my car back, it felt like a brand new car! They cleaned the inside of my car and vacuumed the floorboards. Completely impressed and will always bring my car to Crash Champions in the future!
Customer Service - 5.0/5.0 -
Communicated thoroughly and provided great customer service while I was there!
My Experience - 5.0/5.0 -
The repair work on the car appears to be great. When we picked up the car though, the inside was dirty and the the truck mat rolled up on the backseat.
My Experience - 5.0/5.0 -
Jennifer is pleasant to work with and efficient in estimating and handling transactions. The work was done on time and repairs look good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done timely. Good work.
Customer Service - 5.0/5.0 -
Efficient and pleasant.
Returned Clean
My Experience - 5.0/5.0 -
Everyone that helped out was great and Shelby made my life a lot easier!