Crash Champions #0755 Rincon
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I wanted a new seat because mine was bent in the accident. They did make it a little better but there aren't any adjustments on the seat so it will never be straight again like it was prior to the accident and it's not worth the argument to me. Otherwise I would have gave them a ten
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
The paint had drips and fish eyes in it and we weren’t able to take the car as this work had to be fixed.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very pleasant to work with. John did very well at keeping me informed about my vehicle.
Customer Service - 5.0/5.0 -
Everyone was a pleasure to work with.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Trying to contact was hard.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The work performed in my damage was very good. The reason for my rating is related to my battery being depleted while in the care of crash champions. I had no battery issues upon arrival yet during the repairs my battery was completely drained. Crash champions did not take responsibility whatsoever for what was clearly there fault. I believe a door or the rear hatch was left open and the battery was drained. I was forced to buy a new battery for crash champions negligence.
Customer Service - 2.5/5.0 -
Same
Returned Clean
Likely to Recommend - 0.5/5.0 -
Would not recommend this shop because it needs to do better at keeping you posted and having paperwork done correctly.
Repair Quality - 1.5/5.0 -
We was never contacted at all about where we was as far as fixing my car. I called never got an answer but one time. I think communication is key and that we didn't recieve. The rental was calling my husband constantly and we were not getting answers from crash at all so not the best service to me.
Customer Service - 0.5/5.0 -
Never recieved calls about my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend them 100%
Repair Quality - 5.0/5.0 -
Went way beyond expectations, very pleased
Customer Service - 5.0/5.0 -
Very friendly and kept me updated on everything
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was great to deal with. This is a true 10 in customer satisfaction. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional and the work in my car was great