Crash Champions #0755 Rincon
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Absolutely not.
Repair Quality - 1.0/5.0 -
Well, first of all the whole experience was terrible.
Customer Service - 1.0/5.0 -
Well, first of all the whole experience was terrible.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Well satisfied, did find a peace of masking tape around the headlight that was a little different removing. But in all a great job. Glad that y’all apparently kept the same stands as Harold did.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very clean
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Already told 2 co-workers to take their business elsewhere
Repair Quality - 1.0/5.0 -
I've used your business many times before, I will not do so again
Customer Service - 0.5/5.0 -
Was constantly lied to by Cam about the progress of my vehicle
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Personnel were courteous and customer oriented. Repair services performed were timely and professional.
Customer Service - 5.0/5.0 -
Folks in the office welcoming/helpful. Excellent customer contact with periodic updates on status of repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work guys
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I had yo contact them on the status of my vehicle.
Returned Clean
Likely to Recommend - 1.5/5.0 -
Quality of work was excellent but the time it took and lack of communication was disappointing
Repair Quality - 5.0/5.0 -
The quality of work was excellent. Excellent job on body work and paint “match/ blending” was as good as I have seen.
Customer Service - 0.5/5.0 -
The car was supposed to be ready in 4 weeks. After 5 weeks was told I could pick it up but when I arrived found a dent in the door related to the accident that had not been repaired and also found damage dents on the rear fender also related but not noticed originally. The car remained in the shop for another 4 weeks.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and friendly service.
Customer Service - 5.0/5.0 -
Mrs Martha was so nice and great customer service
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would not recommend Crash Champions to anybody
Repair Quality - 0.5/5.0 -
My vehicle was dropped off on December 13, 2022 and I am still waiting for the repir to be completed. I was originally told it would yake two weeks and has now been over two months. This delay has been the result of Cam refusing to use the virtual portal required by allstate along with the person who is supposed to be doing the repair being the "best" but "slow."
Customer Service - 0.5/5.0 -
I have had to leave multiple voice mails to try and get status updates on my vehicle which are seldom returned and couldn't get any information until I took time off work to go to the shop in person to speak with Cam. Since then, I have been working with Tracy and he still does not call when he says he will.
Returned Clean
Likely to Recommend - 4.5/5.0 -
Dispite some problems good job
Repair Quality - 5.0/5.0 -
Very clean and professional job
Customer Service - 4.0/5.0 -
Harold's was sold out and my scheduled time for repair was somewhat delayed