Crash Champions #0758 Bellingham Pacific

4.9 (1,855reviews)
98%
4092 Pacific Hwy,  Bellingham,  WA  98226
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In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Rivian Fleet – Vans
Call
Email

Reviews (1,855)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication stands out as a major strength, with customers appreciating frequent text updates and proactive status reports throughout the repair process. Timeliness is frequently highlighted, with numerous customers pleasantly surprised by early completions. The complimentary interior and exterior cleaning upon pickup is repeatedly mentioned as a delightful bonus. A small number of customers noted areas for improvement including more consistent communication frequency, occasional delays, and isolated quality concerns - all shared directly from their feedback.
AI-Generated from reviews written in the last 12 months
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"Crash Champions goes above and beyond giving excellent customer service and quality workmanship. Their daily updates on the progress was much appreciated. ..." Read more
"The staff were very pleasant and helpful. The repair was beautiful. Done in 3 days. The truck was returned immaculate. Very pleased with ..." Read more
"... Champions exceeded expectations from start to finish. The repair work was excellent, the vehicle looked fantastic, and the interior was even cleaned before pickup, ..." Read more
"The car had multiple dashboard lights go off Ive we got the car back. Its in a different shop ..." Read more
"Excellent job and good communication. Job completed quickly and highly accurate."
"Vehicle delivered sooner than expected thank you."
"I appreciate your finishing the job almost a week early! Merry Christmas."
"I was first told about a week and it turned into 3 weeks"
"There was an adjustment of ready date being pushed out two more days than expected, but the staff communicated effectively and it wasnt ..." Read more
"... excellent customer service and quality workmanship. Their daily updates on the progress was much appreciated. We highly recommend Crash Champions !!!" Read more
"The repair was excellent and I was updated during the whole process. No surprises."
"Done well and to a high standard with great communication throughout the process."
"... Champions always does a great job with collision repair. Communication was a bit slow this time though, not sure if its a new system. Will always recommend ..." Read more

Likely to Recommend

Repair Quality

Kind, efficient, accommodating.

Customer Service

Already said it!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks to everyone who worked on my GMC Acadia as well as Alyssa and Hilary for fielding the calls from owners.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Crash Champions were amazing to work with, they went above and beyond to help us navigate dealing with insurance and some major repairs on our BMW. They kept us updated on things at their end & we couldn’t be happier with how the repairs turned out! We will be sharing Crash Champions with any and all people I need of auto body repair. They were phenomenal!!!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Nice job and was able to get it back sooner than expected Staff was great to work with Would recommend this company to anyone needing bodywork done

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Bryce was professional and helpful through the entire process. Updates were given regularly via text. Everyone we encountered at the front desk was kind and helpful. Very pleased with the repair and how quickly they got the vehicle back to us. Thank you everyone.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

10 for the shop 1 for survey spamming

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Already referred someone!

Repair Quality

Best service ever! Bryce was a great deal help and glad we remembered to come to Crash Champions

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Quality work

Customer Service

Friendly and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

excelent service and repair

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Too many ordered parts that were wrong. I was promised car in 12 days took almost a month to. Patrick my estimator was about a helpful as a rock. Would not recommend

Likely to Recommend

Repair Quality

Great customer service, friendly employees, they kept me updated on the service being done on my vehicle via text message and always had answers if I call into the office. What a friendly lady who answered the phone and took care of the payment aspect of the job. Glad for their help and fast service.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent experience from the time I first entered the office to when I picked up my truck. I only interacted with 2 people but they were both great. Hillary at the front desk was always friendly and helpful. The service rep, Alyssa, is the best. Professional and knowledgeable. Explained everything and answered all questions. Once I selected Crash Champs to do the work, I didn’t need to deal with the other party’s insurance adjuster, Alyssa dealt with everything. Then when I picked up my truck, it looked great. They even went above and beyond when they did their post-repair detailing. Thank you for turning an unfortunate event (the fact the truck had been damaged) into a positive experience, and more specifically, thank you Alyssa for everything, it is greatly appreciated.

Likely to Recommend

Repair Quality

Excellent experience from the time I first entered the office to when I picked up my truck. I only interacted with 2 people but they were both great. Hillary at the front desk was always friendly and helpful. The service rep, Alyssa, is the best. Professional and knowledgeable. Explained everything and answered all questions. Once I selected Crash Champs to do the work, I didn’t need to deal with the other party’s insurance adjuster, Alyssa dealt with everything. Then when I picked up my truck, it looked great. They even went above and beyond when they did their post-repair detailing. Thank you for turning an unfortunate event (the fact the truck had been damaged) into a positive experience, and more specifically, thank you Alyssa for everything, it is greatly appreciated.

Customer Service

Everyone I interacted with was professional, courteous, friendly and knowledgeable.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good service.

Customer Service

Very good service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very friendly and respectful staff!

My Experience

Bryce was great. Communication throughout the process.

My Experience

My Experience

They were very helpful. Great job on the repairs and even cleaned my car.

Likely to Recommend

Repair Quality

Customer Service

They are so kind and accommodating.

Kept me Informed?

Yes

Ready on Time?

Yes

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