Crash Champions #0758 Bellingham Pacific
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional & repairs were done very well.
Customer Service - 5.0/5.0 -
Everyone was very polite & professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
This could change with an amicable resolution of the bumper cover issue and a competently executed door replacement.
Repair Quality - 2.5/5.0 -
Most of the work is excellent. Unfortunately, the front bumper cover does not fit correctly, and I am involved in a dispute with them about this issue. It appears to me that they failed to pre-fit the bumper cover before they invested time and money and painting the cover and applying 3-M film.
Customer Service - 0.5/5.0 -
Jordyn is excellent. Randy is not. (Call me to learn how he suggested I might get the work completed.) I originally dealt with Joel Nunnikhoven, the previous owner of the business.
Returned Clean
My Experience - 5.0/5.0 -
We just picked up the car today. So far so good. Looks great but time will tell.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Took 5 weeks waiting for parts, came in for appt on 21 of Dec, left car for a week, they said they got inside and needed more parts. When I got the car home, the tape I had put on it was still there, the car had never been looked at.
Customer Service - 2.5/5.0 -
People were polite but did not have a current file on status of my repair, had to check and get back to me which they did and also did not.
Returned Clean
My Experience - 5.0/5.0 -
It was a great job and didn't take very long..we really appreciated it! Great job!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional! Great job ! Would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome
Likely to Recommend - 1.0/5.0 -
I feel bad rating so low, because maybe they’re better most of the year. But it was a couple days before Christmas, AND there was wayyy more snow than we usually get, severe winter roads, etc. So I imagine they were ridiculously busy. So that’s why I give a 2 instead of a 1.
Repair Quality - 1.5/5.0 -
I mean, my car runs and has a front bumper so that’s cool. But the bumper was put on crooked, and none of the damage on the hood was touched. That could have been because of a miscommunication with the person repairing and I, he may have thought it was prior damage. But even so, the paint color isn’t totally right, and also didn’t set properly. But yeah my hood is dented and warped, and that along with the bumper being a bit crooked, you can literally see into my engine bay on one side of the car.
Customer Service - 2.0/5.0 -
It was inconsistent. If I called and left a voicemail, I wouldn’t get a call back. MOST of the time on the phone, they were friendly, polite, and helpful, but I was told a few times by one person I should be getting text updates. I never got text updates. Another person told me “oh no, you get the updates via email.” I gave them my email. I never got any emails. I just very consistently felt in the dark with what was going on with my car, which was really frustrating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional. Kept us informed on progress of repairs. Great work. Thank you