Crash Champions #0759 Monroe
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The people at the Monroe, Wa location were great to deal with and kept me updated the whole time.👍
My Experience - 0.0/5.0 -
For the repair done 8/27/26 the work & service were great but they only worked on my vehicle for less than 1/2 hour & charged me for 1 1/2 hours of labor
Likely to Recommend - 4.0/5.0 -
I would recommend Crash Champians service & work with a warning to be careful about being overcharged for labor time
Repair Quality - 4.0/5.0 -
I am satisfied with Crash Champians work & service for the insurance repair 7/17/26. I also appreciate their service for the 8/18/26 repair but was overcharged for the labor that was billed for 1 1/2 hours but was completed in 1/2 hour. I have a witness to verify the length of time between when I dropped off my car & when I was notified the work was completed. I brought up the labor time discrepency with the secretary at time of payment but was still charged for 1 1/2 hours of labor. I realize during the first hour of labor it's minimum 1 hour charge but there should be no additional 1/2 hour charge after that.
Customer Service - 4.0/5.0 -
Very good with exception of previously explained overcharge for labor on 8/18/26
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very accommodating and easy process. They kept me updated throughout the entire repair and finished early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very accommodating and had great correspondence throughout the entire repair process
Customer Service - 5.0/5.0 -
They were very accommodating and had great correspondence throughout the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredibly quick and honest service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
You guys did an awesome job , good work and quick. Only problem i had was door lock forgot to get hooked back in the switch. Nothing I couldn't do at home real quick. Truck looked better than before the accident
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Amazing, efficient and quality service and representatives!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everybody was so kind and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric and his team were a pleasure to work with. Updates on a daily basis and the finished repairs looked like my vehicle was new again.
Customer Service - 5.0/5.0 -
See previous comments.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Passenger front door by handle I found a drip of black paint. Otherwise it looks great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have used this location, Monroe, several over the past years and they always deliver a high quality product.
Likely to Recommend - 5.0/5.0 -
Everything was excellent. I couldn’t ask for anything better!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You kept us up to date on the work.
My Experience - 0.0/5.0 -
There is discoloration with my hood it was painted a white blue on the left side, the bumper is still not properly aligned still has a significantly noticeable gap; it is not flush and leaning towards the left(driver side), the lip on the passenger side also looks wonky and isn't even fully attatched to the body.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Basically the whole car looks half-assed, there is still a dangling bent piece that is broken and is scraping on the tire, the entire inside of the wheel well that was damaged was never repaired its still in pieces, there is a dangling wire/sensor that goes all the way to the floor,a apart from that the fender has a gap with the hood, the bumper still also has a gap with the hood, you even painted a little bit of my hood a different color. In what way is any of this "professional".