Crash Champions #0759 Monroe

4.9 (604reviews)
96%
135 E. Hill St,  Monroe,  WA  98272

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (604)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular text updates, transparent progress reports, and clear explanations throughout the repair process. The shop demonstrates excellent timeliness, often completing work ahead of schedule or meeting promised deadlines despite parts delays. Quality workmanship is frequently mentioned, with repairs described as excellent, professional, and making vehicles look like new. Many customers express strong loyalty, returning for multiple repairs and enthusiastically recommending the shop to others.
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"The work crash champions did for me was outstanding, abd I've had a lot of bodywork done on my vehicles. Excellent customer service and above ..." Read more
"Great work and great people to work with!"
"... communicators.This is the second car they have repaired for me. They do high-quality work and always deliver on time." Read more
"The car was actually done the night before it was due! Great job."
"Car was ready earlier than quoted! Very happy!"
"Actually, it was done early!"
"On time and on budget. Worked around my schedule and kept me updated. Great guys"
"I was told 4 days & thats exactly when I got my car back"
"The progress txt messages are great. Kept me up to date on that was happening at all times."
"I appreciated the open communication and daily updates on the repairs. The initial estimate was ..." Read more
"Communication was clear and kept me fully .notified."
"... in quickly and the repair was done timely as well. Great communication." Read more

My Experience

My Experience

It looks great. Ruthie at the office was professional and helpful. She is friendly and kept me in the loop. She is an asset to your company. The repair was done in good time.

Likely to Recommend

Repair Quality

Ruthie in the office was so helpful. And the work. Well it looks brand new! Second time customer. Second time happy customer.

Customer Service

My Experience

Great communication Patience with my questions Did everything right and I’m very happy with the result

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Crash Champions made everything so easy. They kept in constant contact so we knew what was happening every step of the way. The truck looks as good as new! We worked with Ruthie and she was great!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Crash Champions was extremely helpful, courteous and communicative through our entire repair process. We were never left wondering if and when they were working on the repair. What a great experience and a timely repair, thank you.

Likely to Recommend

Repair Quality

Fantastic service and communication

Customer Service

Returned Clean

My Experience

Car looks great and it was completed sooner than expected.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work and follow-up when a small issue arose. Will certainly work with them again in the future. Great customer service.

Customer Service

Great work and follow-up when a small issue arose. Will certainly work with them again in the future. Great customer service.

Returned Clean

My Experience

At this location, there are completely professional job was finished on time and beats my expectations

My Experience

My Experience

It was easy to get everything set up and they got the job done done quick!

Likely to Recommend

Repair Quality

Everything went smooth and quick

Customer Service

Fantastic

Returned Clean

Likely to Recommend

I am already recommending it to anyone who will listen. See my Yelp review. I could not be happier with the service received. Eric and the team were great to work with. See my Yelp review...

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car was left kind of dirty on the inside, but the work done on the outside was spotless!

Customer Service

Returned Clean

My Experience

Working with Eric, Ruthie and Tim was a pleasure. They were all professional and communicative and the work was done quickly. I am very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely would recommend.

Repair Quality

They made my repair process easy, and were thorough in all steps along the way.

Customer Service

Communication was clear and kept me fully .notified.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean