Crash Champions #0759 Monroe

4.9 (627reviews)
97%
135 E. Hill St,  Monroe,  WA  98272

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (627)

Likely to Recommend

Depends on insurance provider & contract status

Repair Quality

Customer Service

one small problem only that is being rectified.

My Experience

Responsive, friendly and professional. Our car was repaired a week early and we’re very satisfied.

Likely to Recommend

Repair Quality

My truck looks amazing! They did the repairs quickly and beautifully.

Customer Service

Likely to Recommend

Repair Quality

Kevin worked hard to make sure I was satisfied

Customer Service

Likely to Recommend

Repair Quality

The work done on my car is beautiful! It looks like there is a small gap between one part of the covering at the bottom and the body of the car, though (it’s not the same on the other side).

Customer Service

Kevin was fantastic to work with! Very communicative and helpful in answering my questions.

Returned Clean

My Experience

There is a little scratch to be buffed out. Was approved by my representative for us to return at a more convenient time to get it buffed out.

Likely to Recommend

Repair Quality

Customer Service

My Experience

It all worked out great and the car looks super!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very quick with service, reasonable price, employee, Kyle, very knowledgeable, friendly, and courteous. Because of your service this is the second damaged car I have brought here to be repaired.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied. Perfect color match

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They were very friendly and answered all my questions. The car was finished in a timely manner and it looks excellent. Highly recommend their service.

My Experience

Great job ! Kevin and all the crew kept me informed about how the job was going by text and did a great job of explaining all that was done to the car to fix it and dealt with the insurance company for payment with no problems. Crash Campions made a stressful situation so much easier , and my car looks great !

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great company

Repair Quality

Great customer service. I highly recommend recommend them

Customer Service

My Experience

They did such a great job I wanted to give them a big tip. They refused it and thanked me for my kind offer. Not only did they do a great job they seemed to be hardworking good people.

Likely to Recommend

Repair Quality

It's very nice

Customer Service

My Experience

Eric and Kevin were very helpful and professional. Communication with them was excellent.

Likely to Recommend

I went to them for an estimate because they were on my insurance company’s approved list and they made me feel very comfortable, explained things very well, arranged for my rental car, called when it was just about finished and helped me get my car home. All of the guys were great to talk to and gave great customer service.

Repair Quality

My car looks nice. They seem to have done a good job.

Customer Service

They were easy to work with. A quick progress report a couple of times during the time that they were working would have been nice. Maybe by email.

My Experience

I am so thankfulI found Crash Champions. This is my first ever experience with needing to have collision repairs on a car. I got a much better quote from Crash Champions than another shop. From my first call to you, I knew it would be a seamless job. I was able to get in quickly for my repair and it was done earlier than anticipated. The work was perfectly done and I was amazed at how perfect my car looks. Thank you so much! I will be referring anyone in need to you forever!

Likely to Recommend

Repair Quality

My entire experience with Crash Champions was wonderful. I was able to get in quickly with a lower estimate than I recieved from another shop. My car was done ahead of schedule and the work was seamless.

Customer Service

My Experience

Likely to Recommend

Currently I would not recommend unless the situation is rectified

Repair Quality

Not all the damage from the accident was repaired an I called multiple times today and never got a call back to discuss missed work

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean