Crash Champions #0759 Monroe
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional service and kept updated
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
They make worse my wheel and more visible damage then before they said I will get a call if they weren't unable to find another one or the insurance will sendme a reimbursement check but it has been a month and I haven here anything I'm so disappointed
Customer Service - 2.0/5.0 -
They send me updates, but they didn't check well my car before they call amd said it was ready, I arrived and there was more noticeable damage then before.
Returned Clean
My Experience - 5.0/5.0 -
It was a pleasure to work with Crash Champions in Monroe from beginning to end. They were able to move up the starting date to begin repairs and had an arrangement with the rental car agency to bring the rental to their shop. I was also able to drop it off there when my car was finished. I really appreciated how they kept me current on the progress each step of the way via text. This is the second time I have used this shop and the quality of work was excellent both times. My car came back detailed and looking like it had never been in an accident. I would highly recommend this shop and in fact I already have!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole team was super friendly and helpful! Megan was so nice and helpful as well. I also loved the updates that were provided as it really kept me informed. I will be recommending this team to everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team that helped me through this experience were very professional, friendly, and kept me up-to-date. My vehicle looks wonderful so the work crew did a tremendous job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and I was satisfied with their work.
Customer Service - 5.0/5.0 -
Always promptly returned a reply. They always listened and carefully explained.
Returned Clean
My Experience - 0.0/5.0 -
When we were able to see the repair in daylight after picking up the vehicle, it appears that the new front bumper remains noticeably separated from the car body at the front passenger side around the wheel.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The final fit of our new front bumper appears to be less than desirable given the cost incurred by the repair. I am not sure whether or not the repair will endure normal "wear and tear" over time.
Customer Service - 3.0/5.0 -
The final fit of our new front bumper appears to be less than desirable given the cost incurred by the repair. I am not sure whether or not the repair will endure normal "wear and tear" over time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I wouldn’t hesitate to recommend Crash Champions to family and friends. Their professionalism is outstanding!
Repair Quality - 5.0/5.0 -
My car looked beautiful!
Customer Service - 5.0/5.0 -
The staff was friendly and caring.
Returned Clean
My Experience - 5.0/5.0 -
Great service and skilled workers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with how nice my car looked and the nice service I got. I was updated on the progress. I would recommend you to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing they do good work
Customer Service - 5.0/5.0 -
Had very good experience
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent shop, excellent staff, highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff, great shop, highly recommend
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good customer service. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great attention to detail. Very good communication overall.