Crash Champions #0759 Monroe

4.9 (615reviews)
97%
135 E. Hill St,  Monroe,  WA  98272

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (615)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ruthie and Eric did a terrific job at keeping us informed on the status of the repair

Customer Service

Very satisfied

My Experience

Everything was explained and they informed me throughout process. My car was done quickly and beautifully.

Likely to Recommend

Repair Quality

Great, fast, friendly service. Car looks great! Thank you!

Customer Service

Likely to Recommend

At the moment, I’m not very likely to recommend because of the flaws but if they get corrected in a timely manner, I will be happy to recommend. I just can’t sacrifice my vehicle right now.

Repair Quality

The bumper has a big defect that I need to get repaired but I don’t have time to bring it in. Also the left headlight is out of adjustment, other than that, I am very pleased with the communication and the staff. They were very informative and very helpful and very kind.

Customer Service

The staff was very kind and helpful and very communicative.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ruthie was an absolute pleasure to work with. Her attention to detail, clear communication and willingness to find agreeable and creative solutions ensured the process went smoothly. We appreciate you Ruthie!

Likely to Recommend

Repair Quality

Ruthie was an absolute joy to work with during this stressful event. Not only was she kind and friendly, her ability to accurately communicate, find creative solutions and accommodate us made the process go incredibly smoothly. Thank you Ruthie!

Customer Service

Ruthie is the best! Ruthie was an absolute joy to work with during this stressful event. Not only was she kind and friendly, her ability to accurately communicate, find creative solutions and accommodate us made the process go incredibly smoothly. Thank you Ruthie!

My Experience

Excellent customer service! Appreciated the text updates all along the way. My car looks amazing! Ruthie was always kind and helpful throughout the entire process.

Likely to Recommend

Repair Quality

Car looks great and Ruthie provided great customer service.

Customer Service

Loved the twice weekly text updates.

Likely to Recommend

I would say that they are pretty good

Repair Quality

I have 2 issues Right front fender trim was not put back on. Gas tank fill tube is misaligned making it difficult for refueling

Customer Service

Manager is a good guy

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent Work and Communication. My corvette looks great! Looks brand new. I also appreciated the consistent updates. Ruthie and team did an awesome job!

Likely to Recommend

Repair Quality

Excellent experience

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ruthie took wonderful care of us. She's a gem. The car looks great. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The were great, would use again

Likely to Recommend

Repair Quality

Customer Service

Good communication and Ruthie was very friendly and helpful

My Experience

Super service, super quality, super communication, I will be back, and recommend to others

Likely to Recommend

Repair Quality

Awesome service, communication, and quality work

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did a great job on the car and kept us informed with progress along the way.

Likely to Recommend

Definitely

Repair Quality

Crash champions did a great job putting my car back to normal. I highly recommend them.

Customer Service

Crash champions did a great job putting my car back to normal. I highly recommend them.