Crash Champions #0759 Monroe

4.9 (627reviews)
97%
135 E. Hill St,  Monroe,  WA  98272

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (627)

My Experience

Yes, you did a beautiful job repairing my truck. A job well done. Thank you Robert.

Likely to Recommend

Repair Quality

You people did a great job on my truck. Thank you.

Customer Service

Eric was very professional.

Likely to Recommend

Yes I would,

Repair Quality

Looks great!

Customer Service

All went well. Grate job in restoring the Audi back to the original condition and also correction the AIR Bag indicator on the dash. Great service all around, thanks again.

Likely to Recommend

Repair Quality

Thank so much. Everything was delivered as expected and on time.

Customer Service

Likely to Recommend

I would and will absolutely recommend Crash champions to friends and collegues.

Repair Quality

Eric and his team at Crash champions in Monroe, WA did an EXCELLENT job of repairing the front end of my car AND they even detailed my car as well. SO awesome and SO greatly appreciated!! Tysm!! :)

Customer Service

Eric was professional, friendly, thorough, informative and did an excellent job of following through with me. Thank you Eric!!

Returned Clean

Likely to Recommend

Repair Quality

Very helpful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Van looks like new. Eric was awesome. Guys did a great job.

Customer Service

Returned Clean

My Experience

Excellent work, I appreciate the extra work that you did!

Likely to Recommend

Already telling folks what a great job you did.

Repair Quality

Excellent!!

Customer Service

It was great, I know you guys are busy, I beat you to contacting me. When I called, you were very informative about the time frame.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Great communication.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

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Complicated question and answer. Yes for the quality of repair and customer service. It just took so long for the repair to be completed. From End of July to End of October. Yes I know it took awhile for the insurance company to approve the repair. Which was out of your control. But still frustrating. But like I said all good otherwise

Repair Quality

Customer Service

I really appreciated how honest the customer service team was. Even when the answer I received is not what I wanted to hear.

My Experience

Eric was fantastic to work with. He went out of his way to make sure we got what we needed at a fair price and met every one of our expectations. Thank you sir!

Likely to Recommend

Repair Quality

They did a great job, kept me updated and worked with me on getting it picked up.

Customer Service

See previous comments

My Experience

Great experience. Friendly quick service.

Likely to Recommend

Repair Quality

Great service and very reasonable price. 👍

Customer Service

Returned Clean

Likely to Recommend

Excellent career wonderful bluetooth

Repair Quality

It was wonderful how they updated us on the process of our car being fixed.\n They are very wonderful people and do very good work. I love the way my car came out of the shop and I like that they answered all of my goofy questions.

Customer Service

They are wonderful people to work with.They keep you updated on everything.It's am very, very happy with everything.They did to my car.They're wonderful

Likely to Recommend

Repair Quality

Customer Service

My Experience

Well for starters I turned over my car with a half tank of gas and I took picture of my mileage and the before and after picture shows that well over 814 miles were driven. What keyed me in was after I drove off the lot my fuel warning light came on. The right blinker was out even after going through a quality check. Aside from that the craftsmanship was outstanding. The mileage was 65845 when I dropped it off and 66659 when I picked it up. No matter how good you guys did this destroyed my satisfaction.

Likely to Recommend

Yes, when ever anyone that I know needs to have repairs done I will steer them to Crash Champions of Monroe.

Repair Quality

As stated further I am impressed with the quality of the work that was performed on my vehicle. They are second to none in my opinion according to my perspective based on my current experience.

Customer Service

I am completely satisfied with the work and craftsmanship performed at Crash Champions of Monroe. I will not only use them for further future work, I will also refer them to others as well.

My Experience

Great communication, repair work was done quickly and very well done!

Likely to Recommend

Repair Quality

Customer Service