Crash Champions #0762 Arlington 199th
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Communication and workmanship were excellent. Attention to detail exceeded oem fit and finish(panel gaps/paint)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every step of the process was great and Mason kept us informed of everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mason was very thorough with his updates and explained the timing of things very well. His transparency throughout the repair kept me relaxed about my car’s condition since I was aware of the process beginning to end. Very great, honest, and timely work. The wonderful ladies working at the desks are a delight to be around too! They truly make a difference with the hard work and consideration they put into their customers. Thank you, Crash Champions! :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Parts supplier was sending damaged parts so there was a delay finishing my truck. It was six days after it was promised. Everything else was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mason and the rest of the team took time to answer all of my questions!
Customer Service - 5.0/5.0 -
I felt my concerns were heard and the team had solutions for anything I threw at them!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It went great
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mason was great and keep me posted about every step of my daughters vehicle
Customer Service - 5.0/5.0 -
They where the best
My Experience - 5.0/5.0 -
The whole place from the girls and guys up front to the expert workmanship in the shop it's perfect !! Thank you all
Likely to Recommend - 5.0/5.0 -
Without hesitation !
Repair Quality - 5.0/5.0 -
Professional
Customer Service - 5.0/5.0 -
Great personalities and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place - would recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was great and they used quality parts
Likely to Recommend - 5.0/5.0 -
Crash Champions is the only place I would take my vehicle for bodywork
Repair Quality - 5.0/5.0 -
Crash champions did an excellent job. Their communication was excellent and we felt taken care of.
Customer Service - 5.0/5.0 -
Excellent customer service would highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve used them in the past before and been bringing my vehicle for so many years. The quality of their work is amazing and will always recommend them over any other body shops
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
With no communication, there shouldn't be any recommendation to anybody.
Repair Quality - 0.5/5.0 -
Had to call 4 × 2 get my number changed to have them Contact me to find out what's going on with the car, then when I finally, gotta hold of the person that takes care of contacting people My car was finished.and I know it's not their fault, but it took progressive seven weeks to even get a hold of me to get my car fixed.The whole process was a joke!!
Customer Service - 0.5/5.0 -
There was no communication between me and customer service.I was the one having to make the phone calls several occasions
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly, informative, answered questions, professional, quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Repairs took 164 days, still not done.
Customer Service - 0.5/5.0 -
Took 164 days to get my truck back from the shop, still not fixed and not drivable.