Crash Champions #0762 Arlington 199th
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
10/10 service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work. Blended well and looks very nice.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks like new. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with the work done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you all for repairing my ranger.it means alot to me. Was my sister's. She died of cancer.
My Experience - 5.0/5.0 -
Repair was great! And whoever cleaned the interior or the car did a fantastic job. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! And whoever cleaned the inside, awesome! Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
The car looks great and we received it back a few days ahead of schedule. We had to reboot the system and the fuel door was sticking, but we have everything working again.
Customer Service - 4.5/5.0 -
The service was better than expected. Not perfect, because nothing ever is.
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the frequent updates. Estimate and insurance interface was surprisingly seamless. Staff was courteous and informative. Truck looks like new! My thanks to all involved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would not recommend Crash Champions based on my experience.
Repair Quality - 0.5/5.0 -
I’m disappointed with the quality control on my recent repair. When I first went to pick up the vehicle, it was not ready for delivery. The engine compartment and exterior were covered in heavy sanding/paint dust, the mud flap was bent out of place, and the seam sealer between two body panels was cracked and painted over instead of properly sealed. I declined pickup due to these issues. After nearly a week, I returned and took the vehicle. On the first drive, I found additional problems: the passenger seatbelt does not function and the sliding door lock is broken. Multiple cosmetic and safety issues should have been caught during inspection. This required repeated trips and left me with an unsafe vehicle. I cannot recommend this shop based on my experience.
Customer Service - 1.0/5.0 -
My main concern was the manager’s handling of the situation. Instead of listening and acknowledging the repair issues I pointed out, she argued with me and repeatedly talked over me. The interaction felt defensive and dismissive rather than professional or customer-focused. I expected a simple, solution-oriented response, but the communication made the experience unnecessarily frustrating.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Convince -timely -I got it back today- nice work - thank you guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Close to home - easy to work with and met my expectations. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The ladies in the front office were very pleasant to work with. They made the entire process flow smoothly. Greatly appreciated, top notch service...
Likely to Recommend - 5.0/5.0 -
I will recommend their services.
Repair Quality - 5.0/5.0 -
The ladies were great to work with. They provided top notch service, and my vehicle came out looking great. I appreciate their service.
Customer Service - 5.0/5.0 -
Great customer service