Crash Champions #0770 Sunnybrook Road
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work and parts
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Main issue was that I did not know the company was changing over which may have contributed to my vehicle being there for a month rather than the 15 days I was told which caused me $300 in rental fees. One of my lights not working and the delay of parts
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle is a 2010 model. Once repaired, it looked like a brand new vehicle. I couldn’t be more pleased with the quality of the repairs.
Customer Service - 5.0/5.0 -
Matt Cliburn was the a best! He was easy to work with and went above and beyond to repair my vehicle perfectly. I will use him and recommend him for any future repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Not from this location
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
poor customer service from Ronnie and long wait time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was well done
Customer Service - 5.0/5.0 -
Matt did a great job
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
No communication…. Always had things coming up so they wasn’t able to fix my car…
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great group of folks to work with …..
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I had an opportunity to talk briefly with Ryan, who explained what needed to be done. Steve came into waiting area & I explained that the reason I came to CC was because a had been a long term customer of Capitol because I trusted Capitol, and specifically BJ. (I had been “sold” repairs that were not needed and charged for disposal for a very small part at a dealership shop.)
Repair Quality - 4.5/5.0 -
Very long wait - about 8:30 to 2:30. Had been told the work required about 2 hours, but they needed to go pick up a needed park. (Was never updated on progress.)
Customer Service - 5.0/5.0 -
Pleasant and I had a book and phone. Capitol Body always provided a ride home if the job was going to be long.
Returned Clean
My Experience - 0.0/5.0 -
My car wasn’t fixed I didn’t have the funds to get it repaired so I’m not sure why they are sending updates like they fixed it
Likely to Recommend - 0.5/5.0 -
I was not treated with respect. You do not hold someone car for two weeks and not repair it. At the least, I should’ve received a call detailing the issue.
Repair Quality - 4.0/5.0 -
The repair is great but having my car for two weeks and not performing any repairs is bad. I had to pay for a rental car to get to work. This should not have happened. Now I had to pay for a service I should’ve never had to pay. How do you hold my car for two weeks and not communicate to me that you were not going to repair it after we agreed on the repair and the two weeks. That is very disappointing.
Customer Service - 0.5/5.0 -
No customer service provided
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Good service.
Customer Service - 4.5/5.0 -
Hope next time can fix more problem
Returned Clean
My Experience - 5.0/5.0 -
Joseph and the team at the Ridgeland location helped me tremendously. I am back on the road again. Always helpful and friendly staff.