Crash Champions #0770 Sunnybrook Road

4.7 (2,191reviews)
92%
209 Sunnybrook Road,  Ridgeland,  MS  39157

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
GM Electric Vehicles
Honda
I-Car
Infiniti
Mercedes-Benz
Mercedes-Benz Elite
Nissan
Tesla

Reviews (2,191)

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Process is very slow

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Katrina was great.

Likely to Recommend

Repair Quality

Wry professional staff and courteous but need major training on efficiency and ordering correct parts the first time.

Customer Service

Returned Clean

My Experience

I appreciate the updates concerning my vehicle.

Likely to Recommend

Repair Quality

It was a very professional and pleasant experience. Throughout the repair process, I was kept informed.

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Most of the damage was repaired but There are spots that I see that haven’t been painted behind the new side piece . the glass that covers the rpm’s speed and gas hands has a crack in it from my accident. Now during this process I was told I need a new battery so y’all couldn’t start and move the truck around . Before the accident I didn’t need a battery at all my truck was starting fine before all this happen. . So I paid for a battery out of pocket not the insurance. . On Wednesday I received a call that truck was finish. Paid my money and began going to the truck so I tried to auto start truck !! My truck so happen did start I proceeded to do it again still didn’t start . Now I open the door and put the key in the ignition and it still didn’t start . So I went back in and told Katrina so she can put and did the same but this time it started so she had me take the truck back to shop so they could make sure the new battery was tighten properly. The truck still did the same thing . She proceeded to tell me that there was nothing y’all can do about that when I know my truck was running fine before hand was told I have to take it to the dealership. That all I was told . I already turn in the rental I did have a ride to work so I took the truck not please with it at all later that night after work the tire sensor came on my dash in truck . Earlier the next day the truck wouldnt start again brought the truck back to her and let her know again that it would start and the sensor came on that’s was on Thursday went home Friday morning came the went to start it truck wouldn’t start . The truck hasn’t been on sense Thursday . Truck had to be towed to the dealership not please with the work at all and no effort to come with a better strategy then just to put it all on me when y’all had the truck for almost a month didn’t try to check the wiring to the new battery

Repair Quality

Most of the damage was repaired but There are spots that I see that haven’t been painted behind the new side piece . the glass that covers the rpm’s speed and gas hands has a crack in it from my accident. Now during this process I was told I need a new battery so y’all couldn’t start and move the truck around . Before the accident I didn’t need a battery at all my truck was starting fine before all this happen. . So I paid for a battery out of pocket not the insurance. . On Wednesday I received a call that truck was finish. Paid my money and began going to the truck so I tried to auto start truck !! My truck so happen did start I proceeded to do it again still didn’t start . Now I open the door and put the key in the ignition and it still didn’t start . So I went back in and told Katrina so she can put and did the same but this time it started so she had me take the truck back to shop so they could make sure the new battery was tighten properly. The truck still did the same thing . She proceeded to tell me that there was nothing y’all can do about that when I know my truck was running fine before hand was told I have to take it to the dealership. That all I was told . I already turn in the rental I did have a ride to work so I took the truck not please with it at all later that night after work the tire sensor came on my dash in truck . Earlier the next day the truck wouldnt start again brought the truck back to her and let her know again that it would start and the sensor came on that’s was on Thursday went home Friday morning came the went to start it truck wouldn’t start . The truck hasn’t been on sense Thursday . Truck had to be towed to the dealership not please with the work at all and no effort to come with a better strategy then just to put it all on me when y’all had the truck for almost a month didn’t try to check the wiring to the new battery

Customer Service

Most of the damage was repaired but There are spots that I see that haven’t been painted behind the new side piece . the glass that covers the rpm’s speed and gas hands has a crack in it from my accident. Now during this process I was told I need a new battery so y’all couldn’t start and move the truck around . Before the accident I didn’t need a battery at all my truck was starting fine before all this happen. . So I paid for a battery out of pocket not the insurance. . On Wednesday I received a call that truck was finish. Paid my money and began going to the truck so I tried to auto start truck !! My truck so happen did start I proceeded to do it again still didn’t start . Now I open the door and put the key in the ignition and it still didn’t start . So I went back in and told Katrina so she can put and did the same but this time it started so she had me take the truck back to shop so they could make sure the new battery was tighten properly. The truck still did the same thing . She proceeded to tell me that there was nothing y’all can do about that when I know my truck was running fine before hand was told I have to take it to the dealership. That all I was told . I already turn in the rental I did have a ride to work so I took the truck not please with it at all later that night after work the tire sensor came on my dash in truck . Earlier the next day the truck wouldnt start again brought the truck back to her and let her know again that it would start and the sensor came on that’s was on Thursday went home Friday morning came the went to start it truck wouldn’t start . The truck hasn’t been on sense Thursday . Truck had to be towed to the dealership not please with the work at all and no effort to come with a better strategy then just to put it all on me when y’all had the truck for almost a month didn’t try to check the wiring to the new battery

Returned Clean

Likely to Recommend

Repair Quality

Other than them having to repaint due to not matching color and having to wait the weekend to receive my car they were absolutely great! Very professional and wonderful to work with

Customer Service

Returned Clean

My Experience

Likely to Recommend

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My Experience

Great job communicating with me throughout the process. Front staff is very knowledgeable and they were able to answer all of my questions!

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