Crash Champions #0777 Antioch Crossings
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Outstanding customer service from Leigh. She provided updates daily and had the vehicle completed earlier than expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
It’s a little expensive for the average person! But, it’s still worth it!
Repair Quality - 5.0/5.0 -
they took good care of my car! Leigh was wonderful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service and quality of repairs is excellent!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Picked up the car today and it looks great! We were kept informed of the progress from start to finish. We appreciated how friendly everyone was. Thanks crash champions!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I want to take a moment to thank everyone at Crash Champions for the hard work and dedication that went into repairing my vehicle. I know bringing a car back to its original condition after an accident takes a tremendous amount of skill and effort, and I truly appreciate everything your team did to make my vehicle look and drive as close to new as possible. I especially want to recognize Heather. She is an absolute gem and a tremendous asset to your company. Her customer service is flawless, her attention to detail is outstanding, and she kept me informed every step of the way. She was always professional, kind, and easy to reach, which made what could have been a stressful experience so much easier. Thank you to Heather and the entire Crash Champions team for a job well done. I am very satisfied with the repair and would not hesitate to recommend your shop to family, friends, and anyone looking for quality work and exceptional customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Fast and every one nice best customer service
Customer Service - 5.0/5.0 -
Best
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
I think had the shop being equipped to do the repairs it would have been a good experience. But I’m very mad that someone left lights on or doors open and the battery is dead. That is not acceptable
Repair Quality - 1.0/5.0 -
My car had to be transferred and arrived at the new collision center with a dead battery. My battery had no problem at drop off.
Customer Service - 3.5/5.0 -
Clear and timely communication.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional from start to finish. Did excellent repair work would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 0.5/5.0 -
There are issues with the paint. There are also issues with the body panel/ tail light fitment.
Customer Service - 5.0/5.0 -
They were great at communication and giving real time updates
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Too many delays
Customer Service - 0.5/5.0 -
Very rude
My Experience - 0.0/5.0 -
They broke my antenna
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was repaired quickly and look fantastic.
Customer Service - 5.0/5.0 -
Very friendly and communicative throughout the entire process.
My Experience - 0.0/5.0 -
Leigh was fantastic (told me what would happen, helped me understand OEM pricing, kept me informed, and gave me a detailed understanding of my final bill) and the repairs seem to have been done well. Your automated messaging was confusing and contradicted what I was hearing from Leigh. Additionally, it appears to have created a problem with USAA and when they thought the work was finished, which will take time to rectify.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Really great work as always. The finish date always tends to move around a bit. In some ways I understand, but that’s the difference in nine out of 10 versus 10 out of 10. Better predictability and communication on the pick up date.