Crash Champions #0777 Antioch Crossings

4.5 (626reviews)
91%
5780 Crossings Blvd.,  Antioch,  TN  37013

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
Mercedes-Benz
Mercedes-Benz Elite
Rivian Passenger – R1T/R1S
Tesla

Reviews (626)

Likely to Recommend

I would recommend without any hesitation

Repair Quality

The service was stellar. They kept me abreast of everything that was going on with my truck and completed the service on the date given. Also, when I picked up my truck it had been detailed.

Customer Service

Everything was top notch

Returned Clean

Likely to Recommend

Repair Quality

Courteous, professional and friendly staff. They did a good job on my car and even cleaned it. My only question was did anyone check under where I told them a piece fell from. I forgot to mention it, but saw the piece still in the car with no mention of it

Customer Service

same as previous comment

Returned Clean

Likely to Recommend

Absolutely!

Repair Quality

Working with this team was an excellent experience! Leigh and her team was very communicative and helpful! I couldn’t be more happy!

Customer Service

This was outstanding!

Returned Clean

Likely to Recommend

Repair Quality

Really good job folks.

Customer Service

My Experience

They did great with me car in very satisfied with my car

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They made my car look like a crash never happened. My car looks like a Champion repaired it . Thank you so much !

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Thanks

Repair Quality

Thank you so much my car looks great

Customer Service

They are very helpful thanks

Returned Clean

Likely to Recommend

Repair Quality

They did a great service on my Range Rover body repair after my vehicle was in a accident, will recommend them to friends and family.

Customer Service

Great job on my vehicle repair.

Returned Clean

My Experience

Team was polite, efficient and quick with the repair to my vehicle. If I ever need collision work I’ll bring my car here.

My Experience

It took a while to get all of the materials together, but the repair looks fabulous!

Likely to Recommend

Repair Quality

I noticed just a few nicks of paint on my rear hatch that were not there when I dropped off the car. Very minor but noticeable.

Customer Service

Likely to Recommend

Repair Quality

It took 5 months to fix. Crash Champions forgot one part which they had to order and it came on a slow boat . The car looks great now but no car for 5 months was difficult. This was a small accident caused by a small deer suddenly running in front. You could hardly notice the damage, yet when all was done Crash Champions bill was over $20,000!!! Shocking!!

Customer Service

Likely to Recommend

My car repair was rescheduled three times for the due date and my husband‘s car is still there and was taken into your shop before my car was so you have had that for over two months.

Repair Quality

They did have my car for over a month but I understand that repairs do take time. It was just an inconvenience, I am more sad that I was missing a small button off my emergency break when the car was released to me. You did rectify it by ordering a new one but the fact that I had to point out that a piece of my car was missing was disheartening.

Customer Service

You were very communicative and kept me updated through the changes in finish date.

Likely to Recommend

Repair Quality

Great job Heather at your lux repair shop in Nashville. Hit a dear 4 days after purchasing our 2025 GLE 350. Repair looks remarkable...

Customer Service

Heather was great at the repair shop and Shane at your repair shop in Clarksville Tn

Returned Clean

My Experience

The repairs to my car were great. I have no complaints about that whatsoever. Crash Champions did a great job of keeping me well informed throughout the process of what was going on with my car. I must state that I’m unsatisfied, though because I have to bring my car back because the audio system was made unavailable, which is the horn and or chimes of my car. I discovered this on my drive home from picking up the car drove back to the office and the staff person was great in telling me that I would just have to call and bring it in on another day to have a technician fix it. That’s just really frustrating because I live about a 25 minute drive away from Crash Champions.

Likely to Recommend

This one is tough due to my previous answers. The work was great, car looks great, but a problem was created by Crash Champions that I now have to deal with.

Repair Quality

My car has an issue now that I have to address because of the work that was done by Crash Champions. I was pleased with everything from Crash Champions until I picked my car up and began my drive home...it was then that I noticed a warning light that my horn and chimes were no longer working and that I needed to schedule a service appoints. I turned around and went back to Crash Champions. The staff member I spoke to was apologetic and told me to I could call and schedule a time for them to take care of it. Crash Champions is 25 minutes from my home. I am now inconvenienced and have to take time out of my day again to drive down to Crash Champions to have something fixed that they caused. Not ok.

Customer Service

Heather was great!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very disappointed that after asking them twice to charge my Tesla, they let the battery run down to 7%. This degrades the battery and I told them that when I asked both times to charge please keep it charged.

Customer Service

Very carefree, when the repair was completed they had not removed the service lock when I got in the vehicle. This is something that should have been done prior.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean