Crash Champions #0777 Antioch Crossings

4.5 (626reviews)
91%
5780 Crossings Blvd.,  Antioch,  TN  37013

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
Mercedes-Benz
Mercedes-Benz Elite
Rivian Passenger – R1T/R1S
Tesla

Reviews (626)

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My Experience

CYNDI Moraitis Everyone who helped me was great. My only complaint was the automated emails. The early ones kept giving me a date 4 weeks out... but the car was ready in under 2 weeks. Then, it told me it was ready before it was. Luckily all the humans I dealt with were great... Lee, Lindsey, Ryan, etc.

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Repair Quality

All the humans were great! Lindsey, Lee, Ryan, etc. and of course everyone who worked on my car. It looks great!

Customer Service

The people were great... the automated email system was off, causing some confusion, but a quick phone call straightened it out.

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My Experience

Bryan & his team were amazing to work with. Would recommend to anyone.

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I will recommend them 100 percent

Repair Quality

It went smooth and great communication from Car crash

Customer Service

Great

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If timeline had been better communicated, then yes.

Repair Quality

Everything on the bumper (where the damage was) looks and works great. I noticed black scratches on my driver's side vanity mirror/sun visor that were not there previously (I've never attached anything up there). I have tried to get them out and cannot.

Customer Service

I would have appreciated more transparent timelines. The completion date I was originally told was late December. After that, the completion date was continually pushed back 2-3 weeks at a time. I would have rather known up front my vehicle would not be done until mid-March for rental car planning purposes.

My Experience

I appreciate the ease to do business with crash champions and the high quality of work they do.

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Crash Champions did an excellent job making my automobile like new.

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Good quality

Customer Service

Communication

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The repair is excellent my truck looks amazing

Customer Service

The Staff was kind considerate and eager to help no matter how many times I called. They also kept me informed.

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They were awesome. Very informative throughout the process with updating me.

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Awesome.

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Very patient with the issues with Rivian.

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My Experience

Crash champions did an amazing job on my corvette. They took their time and made sure everything was done to perfection. Amazing experience from start to finish. Thank you Leigh

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My Experience

The front office staff was excellent . I was informed and updated on my repair timeline. My phone calls were always returned and all of My inquiries were explained throughly. Leigh was so patient and helped me through the entire process from insurance rep to car rental. Thank all you guy so much 👍👍👍

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Customer Service

Front office staff was fantastic, special thanks to Leigh and Ryan

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