Crash Champions #0786 Cleveland Heights
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a fantastic job. They’re professional job and I am 1000% satisfied with it.
Customer Service - 5.0/5.0 -
The young lady was at the desk with their cordial and friendly and informative couldn’t have found a better place to have my car repaired.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service i received was excellent and my car looks like nothing was ever damaged. Thank you
My Experience - 5.0/5.0 -
It took longer than I expected, but I am happy now.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The wheel alignment wasn’t done
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job. I was just truly thankful. To have the repair done on my vehicle. It's not a brand new SUV, but I've done my best to try to keep her in good shape. Even with the items that were inside my vehicle, everything was there neatly put away Being so dusty inside, I was embarrassed to take it in. but they did a very,awesome job. Thank you, Crash,Champions.
Customer Service - 4.5/5.0 -
Pleasant and with smiles
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Rachel and Ashley were great! My only complaint is I feel like I got more text messages which were vague and more on the generic side and would have liked phone calls or voice message more specific to my situation
My Experience - 5.0/5.0 -
It was an excellent experience everything was done in excellent time and fashion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best experience I could have asked for!! Everyone was amazing
Customer Service - 5.0/5.0 -
Everything was amazing!
Returned Clean
My Experience - 5.0/5.0 -
k you very much for making a quick repair and keeping me updated every day. This has been a great hassle-free experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car is as good as new in reasonable time frame. To be fair though I know nothing about cars and probably wouldn’t be able to tell
Customer Service - 5.0/5.0 -
Ashley (front desk) was super friendly and communicated everything!
Returned Clean
My Experience - 5.0/5.0 -
Exterior job was par excellent! Interior just okay though! Staff (two intake reps/ ladies)was very professional & friendly
My Experience - 5.0/5.0 -
Crash is the place to go thank you for excellent service and repairing my car with great speed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
There's tape lines on the bumper. The door in light has weird lines on it.
Customer Service - 5.0/5.0 -
Very respectful. Quick to respond.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The shop was beautiful, super clean. Every person was extremely helpful and professional. They walked me through step-by-step what I could expect and how long the repair might take. I loved receiving the updates that was so nice and I think the job was done very well. I will be recommending crash champions to everyone I know and on social media.
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
From drop to pick up it was seamless, I was pleased with the attention to detail and kindness of the office from start to finish. I can tell they love their customers and go over and above making people feel heard and at at ease. Thank you to all for a stressful situation, fixed with no issues!
Customer Service - 5.0/5.0 -
Perfect as in first note
Returned Clean
My Experience - 5.0/5.0 -
Awesome job from the time I spoke to the lady at the front (sorry I didn't remember her name)... very pleasant, thoughtful,patient and accommodating. Also, hats off to Enterprise! Last, the examiner was very nice and took the time to explain every step of the process. My bumper looks brand new. Thank you all!
Likely to Recommend - 5.0/5.0 -
Awesome team! Awesome work. I will be visiting them for some additional body work on my car!
Repair Quality - 5.0/5.0 -
The entire was most helpful, knowledgeable and friendly. Their turn around time for completing the work on my car was impeccable. I would highly recommend this establishment!
Customer Service - 5.0/5.0 -
The entire process was explained to me in detail