Crash Champions #0789 Alameda Blvd

4.6 (160reviews)
91%
1624 Alameda Blvd NW,  Albuquerque,  NM  87114

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (160)

My Experience

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Well done friends

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Well done friends

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Well done friends

My Experience

Excellent work- thank you

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Loved 🥰 the service and outcome. Thank you

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Everything was great!

Returned Clean

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My Experience

Great communication on the whole process. Efficient handling of rental car. The results on my car look great as well! Thank you!

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I would have to go by each individual shop. I’d gladly recommend the shop where Ulie and Carstan work in ABQ, but not so much the Rufina shop in Santa Fe

Repair Quality

CC in ABQ was fantastic, especially Julie and Carstan. They more than made up for the not so favorable service I received in Santa Fe at the Rufina shop.

Customer Service

Fantastic especially Julie in the reception and Carsten in the shop. They got things done and kept me informed every step of the way to completion of the repairs. They brought the car back to me in Santa Fe

My Experience

Julie and Todd were terrific. They patiently answered my questions and were clear about what I could expect. As promised, I was kept informed and up-to-date with the process. Additionally, I left my garage door opener in the rental and Julie did not hesitate to rescue it for me. Excellent.

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Staff very knowledgeable and Pleasant

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Returned Clean

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My Experience

Good experience. Fast and painless. Came out of repair well before schedule. Great job on the repair.

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I hit a deer and needed insurance work. My 2012 Toyota Tacoma was in the shop 3 plus weeks. The front end was damaged. The AC condenser had been damaged. I picked it up and drove from Albuquerque to Colorado after sitting 2 hours waiting. The AC worked but was not very cold. It was noisy. A week after picking it up, I made a trip to Georgia and then Ontario Canada. There was an extreme heat warning in Oklahoma. The AC stopped working in Oklahoma City. The freon was leaking at an O ring. Popping the hood, I found mismatched parts such as clamps, like any part available had been used in the repair. The condenser did not appear to be the correct one. I did not have time to stop so drove through extreme heat with no AC. I suffered heat exhaustion and end was in an accident the next day. I don’t know if the poor job was due to the age of my vehicle, their normal standards or the fact I am a women. I just know Crash Champions will never touch my vehicle again.

My Experience

From the moment I dropped off my vehicle at Crash Champions, I knew I was in great hands. The entire team was incredibly professional, courteous, and welcoming. They took the time to explain every step of the repair process in detail, which gave me complete confidence from the very beginning. A special thank you to Lorenzo, who went above and beyond. He walked around my vehicle with me, thoroughly inspected everything, and explained the entire process from A to Z. He made sure I understood what to expect—from dropping off my vehicle, to receiving regular text message updates on the repair progress, all the way through the pickup process. The communication was outstanding, the customer service was exceptional, and the entire experience exceeded my expectations. It’s rare to find a team that truly values transparency and customer care the way Crash Champions does. I highly recommend Crash Champions to anyone in need of collision repair. Their professionalism, attention to detail, and commitment to keeping customers informed made the entire experience seamless. Thank you to Lorenzo and the entire team for providing such outstanding service!

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I've does business with numerous body shops in the past. This is the worst of them all.

Customer Service

Horrible communication and zero accountability

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