Crash Champions #0790 Studio City

4.9 (1,228reviews)
98%
11511 Ventura Blvd,  Studio City,  CA  91604

In operation 3 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,228)

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Returned Clean

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My Experience

Great work and great communication! I got regular updates on the work and the completion date. Very happy with the CC team.

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My Experience

Crash Champions made the entire repair process incredibly easy. I had two separate claims through two different insurance companies, and they handled everything seamlessly, coordinating it all so my car could be repaired at once. It truly couldn't have been a smoother experience. A special thank you to Jim, who went above and beyond by buffing out paint on another area of my car that wasn't even part of the claim. It was such an unexpected and thoughtful gesture. I really appreciate when people take pride in their work and genuinely care about creating a great experience for their customers. That's how I strive to run my own business, so I especially recognize and value that level of service when I see it. I would absolutely recommend Crash Champions to my friends and family and will definitely use them again for any future repairs... although hopefully I won't need to! Thank you again to Jim and the entire team for making what could have been a stressful experience so easy.

Likely to Recommend

Repair Quality

Fantastic service, great communication, experts at working with insurance and handled my 2 claims at the same time with a quick turnaround and above and beyond service. Thank you!

Customer Service

They were fantastic! Jim went above and beyond and buffed out some damage that wasn’t even included in the claim. Will use them again!

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My Experience

Friendly, considerate, kept me informed, completed the repair well and quickly.

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My Experience

The repair was finished ahead of schedule!

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Everyone was amazing

Returned Clean

My Experience

They made everything so easy and painless! They also did a great job with my beloved car!

My Experience

The communication with Crash Champions was poor. I was told conflicting updates. When I picked up my car I noticed that my “new” bumper was not the same kind as my old one. I noticed right away. NOONE bothered to even call me to tell me that you are not replacing the exact bumper ? I have BMW and now I am given a different bumper? I would absolutely not ever recommend this place. I am highly disappointed.

My Experience

really good experience

Likely to Recommend

Repair Quality

Everyone of the people I dealt withat Crash Chammpions were knowledgeable, respectful and supportive in getting my car repaired in a timely manner. . . Also, connected me to a local Enterprise so I could immediately have access to a rental car.

Customer Service

My Experience

Good job!

My Experience

Unfortunately this was my second accident in 3 months. Went to Crash Champions both times and was extremely pleased with the customer service from everyone. Marty, the service advisor, and Juan, the manager, plus the gal at the front desk were all delightful to interact with.

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My Experience

You guys made my car feel brand new! Crystal and the whole team was very friendly and always kept me in the know of updates to my car. The team also finished my car earlier than expected <3 11/10 stars.

Likely to Recommend

Repair Quality

Repairs were completed in a timely manner, great communication, satisfied with the repairs.

Customer Service

Was kept informed via phone call and text messages throughout the entire process.