Crash Champions #0813 Chesapeake
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service is phenomenal they work with you they are very patient and they understand.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
CC IS AWESOME 👌 👏 👍
Repair Quality - 5.0/5.0 -
Very courteous. Always updated you on your vehicle. Helpful.
Customer Service - 5.0/5.0 -
Customer service treated me as a customer and not as a number.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for keeping me up to date on each step. This is my second time needing to use your team for repairs. Great customer service and work. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can see the work was very professional I am very happy!
Customer Service - 5.0/5.0 -
Experienced and concise!
My Experience - 5.0/5.0 -
Thank you for making an unfortunate and stressful situation seemlessly easy for me. You've been so helpful in keeping me informed along the way and assisting me with a rental. My car looks great and feels good to drive again. THANK YOU SO MUCH!
My Experience - 5.0/5.0 -
Smooth experience, staff was very co-operative and wonderful. Need some improvement in tracking system, IF POSSIBLE.
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Paint quality should match the rest of the paint quality, specially when rest of the paint is only few months old
Customer Service - 5.0/5.0 -
Great people
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Beginning paperwork was not fully explained and I had to give too much rights.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional quality! I could not tell that my car had been in an accident.
Customer Service - 5.0/5.0 -
Shay was very communicative throughout the process, even when the first replacement bumper had to be sent back, she was very upfront and honest.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looked GREAT after your work! Thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I was very happy with the customer service from everyone and the updates I received, thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
I’m overall satisfied but the time line was extended.
Customer Service - 4.0/5.0 -
One of the receptionists was rude when I called for an update one July 10th