Crash Champions #0813 Chesapeake

4.6 (1,067reviews)
91%
956 Providence Road,  Chesapeake,  VA  23325

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,067)

My Experience

Likely to Recommend

Repair Quality

From drop off to pick up, I was kept informed throughout the entire process, even being provided a shuttle to the rental car center.

Customer Service

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I did recommended you to my supervisor

Repair Quality

They did a good job

Customer Service

Polite and really friendly

My Experience

Yes they excellent on helping out and Dave was very supportive as well. Greatly appreciate the teamwork in fixing my car. Sincerely

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Customer Service

Returned Clean

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Repair Quality

My car works well. The repairs are goid.

Customer Service

Everyone answered my million questions and we're patient

My Experience

The car looks great! We are very happy with with how everything went. Would highly recomend.

My Experience

Everything was great for the two weeks still working on the car initially give me an estimate of the 17th of the month to be finished a week later again gave me the 17th as the completion date The 17th came around no one called or text me that the car was not ready yet so I called and was told that they were finishing the car up but didn't know exactly when on the morning of the 19th. I received a text message saying that the completion date was being revised from the 17th to the 19th but without a time I did finally pick my car up the afternoon of the 19th. The work looks very professional.

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My Experience

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Repair Quality

Customer Service

Returned Clean

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I love this place I always tell my friends and family about them.

Repair Quality

I simply love the staff and all the great work they do.

Customer Service

Super friendly and always kept me informed on everything.

Likely to Recommend

Repair Quality

residue left on my car

Customer Service

the sticker on the back of my car was taken off for no reason

Returned Clean

My Experience

Communication from the shop was proactive and helpful. The repair looks flawless!

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Repair Quality

Customer Service

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Repair Quality

I appreciate the repair. Everything seems to be fine with my car after having my car for a few days mechanically wise for the hood of my car my emblem is missing. As well as I get repairs needed to be done and a part kept coming messed up but having my car for two months was crazy but I also will say the insurance company I was working through was awful as well. I appreciate the hard work.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Great job.

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Customer Service

My Experience

Great Experience! Impressed with Great Level of Communication

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Customer Service

My Experience

Very friendly staff especially the lady that worked the front counter. She was very welcoming, professional and helpful!

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Customer Service

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The quality of work is top notch and I appreciate the team for pushing the insurance company for proper repairs.

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Returned Clean

My Experience

Bernard R III is the owner of the Ford, and I'm the one that is completely satisfied with you guys. If you remember I'm the one who dropped my truck off. Work is great, knowing who owns the truck not so much! Thanks B.R III

Likely to Recommend

You guys do Top Notch work, very happy with you guys! And by the way B R III is the owner of the Ford F150, wife's name is also on the truck, but I'm the one who drives it! Just getting it straight! B.R III

Repair Quality

This is BR III, I brought my truck in for the repair. I'm pretty happy with the repair. Thanks for what you guys do. Third time using you guys. Thanks again. B.R III

Customer Service

Very nice work all the way around! Thanks B.R III

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Customer Service