Crash Champions #0813 Chesapeake
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
When I picked up the car and drove it home my neighbor asked me who did the work? You know I told him Crash Champions and gave him the location🥰Secondly our daughter saw the car and said it was such a great job done. She will probably be in sometimes soon to get her vehicle fixed. Thanks a lot I will pass your name on to others for sure.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions did an amazing job. I had people who actually saw my car with the dent and dings. They couldn’t believe how good it looks🥰🥰🥰🥰I’m totally satisfied. Thanks
Customer Service - 5.0/5.0 -
They were so courteous from day one when I entered the doors to be seen . They kept me updated throughout the process o really appreciated that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job
Customer Service - 5.0/5.0 -
I am completely satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and I would recommend this establishment to co workers.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The transition from the accident to the repair to the car rental was very impressive. I appreciate the convenience and service as well. thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job ,completely satisfied and would recommend to others
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Job well done
Returned Clean
My Experience - 5.0/5.0 -
Great service from everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks! And my car doesn't smell like weed anymore! Y'all are amazing
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
By the way, this was before your company took over, but it was the worst experience I ever had. Your company had my truck for about 10 weeks. I wasn't notified of any progress until I had to make the call to see what was going on. I was notified that the parts were back ordered after 3 weeks of having my truck!! So after the parts came in, it was another 3 weeks gone by. Then just 2 weeks ago, on a Friday night at 4:30 I get a call from the shop telling me that the wrong parts were ordered. Why have parts for that length of time and not make sure they were the correct ones!! I don't understand it!! 2 more weeks go by, then finally pick up the truck on Good Friday, 29th!!!!! Glen the Mgr was there and knew I was picking up the truck and said nothing to me. Never went over the work that was done, to he'll with me or nothing!! As a Mgr. he should go over with the customers what was done on their vehicles. Very unprofessional in my eyes. I've been in sales for over 38 years, and if I treated customers the way I was treated, I'd be out of business. The only positive is that after all the monies for rentals were used up thru my insurance company, they did pay for rentals. I think they would've had my truck even longer, but paying for a rental was maybe pushing them to complete the work. I am very dissatisfied with the whole experience and would never refer anyone to your business.
Customer Service - 0.5/5.0 -
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